Sig mig
Vi informerer dig om, at vores sikkerhedsafdeling har fundet yderligere konti, der er registreret af dig i vores system. Alle konti, du har indtastet, er blevet blokeret på grund af en overtrædelse af vores vilkår og betingelser.
I henhold til vilkårene og betingelser vil alle fundne konti blive frosset permanent, og de disponible midler vil blive fortabt, da det beløb, der trækkes fra begge konti, overstiger det beløb, der er deponeret på begge konti.
Du har ikke tilladelse til at åbne en ny konto i vores system. Bemærk, at alle nye konti, du opretter i vores system, lukkes, og alle midler fortabes.
mit svar
I morges, kl. 12.00 lokal tid, modtog jeg en e-mail fra din
firma, ifølge hvilket dit sikkerhedsteam havde opdaget, at jeg har
havde også en anden aktiv konto registreret i dit system, og at dette
handling var imod dine vilkår og betingelser.
På samme tid informerede du mig på grund af denne situation om, at alle mine
konti er frossne, og alle de penge, jeg havde på dem, er konfiskeret
fra dig.
I denne henseende vil jeg gerne meddele dig, at jeg oprettede det andet
kun fordi jeg havde mistet adgang til den første konto og kun ιn
for at kunne spille. Jeg vil også bemærke det gennem det andet
konto, jeg spillede kun en gang og kun, indtil jeg fik tilbage adgang til min hoved
konto igen.
At oprette en anden konto var den eneste måde for mig at være i stand til at fortsætte
spiller, indtil jeg får adgang til min hovedkonto igen, og jeg havde ingen reel
drage fordel af det. Under alle omstændigheder handlede jeg ikke ondsindet, og jeg blev skubbet
kun på grund af min vilje til at fortsætte med at spille.
Under alle omstændigheder * kan jeg ikke forstå, hvorfor denne handling for at suspendere min
konti og konfiskere de penge, de indeholdt, fandt kun sted
i dag, på det tidspunkt, hvor jeg vandt prisen på 30600 euro, mens jeg spillede, selv
selvom jeg allerede havde været mere end 3 måneder siden jeg havde oprettet min anden
konto, og hele denne tid advarede du mig ikke engang. *
I løbet af denne tid på de tre måneder, siden jeg havde oprettet min anden
kontohandling, der var i modstrid med din løbetid og betingelser, jeg havde krediteret
mere end 20.000 euro på min konto for at kunne spille. Men jeg antager, at jeg
var ikke ulovligt, mens jeg krediterede penge, ikke? Jeg blev bare ulovlig
da jeg ønskede at trække de penge, jeg lige havde vundet ..
Jeg tror, det er en stor fejltagelse for dig at ikke informere mig på det tidspunkt
at jeg havde oprettet min anden konto, at dette var en handling mod
virksomhedsperiode og betingelser og suspendere regnskabet inden det tidspunkt
men tillader mig at kreditere flere og flere penge i en periode, der varede
tre måneder. Og til sidst suspenderede du mine konti og konfiskerede min
gevinster lige på det tidspunkt, hvor jeg ville udbetale.
* Af ovenstående grunde mener jeg, at den måde, du håndterede det relevante på
problemet var uprofessionelt og uetisk over for en bruger som mig, der har været
spiller i din virksomhed så længe uden at have skabt det mindste
problem, og hvem har cirkuleret hundreder af tusinder af euro i din
Selskab.*
* Af ovenstående grunde beder jeg dig om at fjerne blokeringen af mine konti og lade mig
fortsæt med at spille, og returner under alle omstændigheder mine gevinster, som jeg
antage at være i mængden af 30.600 euro *
cazinoin say me
We inform you that our Security Department has found additional accounts registered by you in our system. All accounts entered by you have been blocked due to a breach of our Terms and Conditions.
Under the Terms and Conditions, all accounts found will be permanently frozen and available funds will be forfeited, as the amount withdrawn from both accounts exceeds the amount deposited in both accounts.
You are not allowed to open a new account in our system. Please note that any new accounts created by you in our system will be closed and all funds will be forfeited.
my answer
This morning , at about 12.00 pm local time I received an email from your
company according to which your security team had discovered that I have
also had a second active account registered in your system and that this
action was against the terms and conditions of yours.
Αt the same time, due to this situation you informed me that all of my
accounts are frozen and all the money I had on them has been confiscated
from you.
In this regard, I would like to inform you that I created the second
account only because I had lost access to the first account and only ιn
order to be able to play. I also want to note that through the second
account I only played once and only until I got back access to my main
account again.
Creating a second account was the only way for me to be able to continue
playing until I get access to my main account again and i had no real
benefit by that. In any case , i didnt act maliciously and i was pushed
only because of my will to continue playing.
In any case, *i cannot understand why this action of yours, to suspend my
accounts and confiscate the money they contained, just took place only
today, at the time that i won the prize of 30600 euros while playing, even
though i had been already more than 3 months since i had created my second
account , and all this time you didnt even warn me.*
During this time of the three months, since i had created my second
account -action that was against your term and conditions- i had credited
more than 20.000 euros in my account in order to play. But i guess that i
was not illegal while i was crediting money, right? i just became illegal
by the time i wanted to withdraw the money that i had just won..
I believe , that is a great mistake of yours, not to inform me by the time
that i had created my second account that this was an action against the
term and conditions of the company and suspend the accounts by that time,
but allowing me credit more and more money for a time period that lasted
three months. And finally, you suspended my accounts and confiscated my
winnings , right at the time that i wanted to cash out.
*For the above reasons, I consider that the way you handled the relevant
issue was unprofessional and unethical towards a user like me who has been
playing in your company for so long without having created the slightest
problem and who has circulated hundreds of thousands of euros in your
company.*
*For the above reasons , i ask you to unblock my accounts and let me
continue playing, and in any case , return to me my winnings ,which i
assume to be in the amount of 30.600euros*
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