Efter at have vundet en stor sum penge, anmodede jeg om at hæve mine gevinster. Da jeg åbnede min spillerkonto hos Cashoomo, bekræftede jeg min identitet, men blev derefter bedt om at gøre det igen. Efter at have gentaget bekræftelsesprocessen en anden gang, var det stadig ikke godt nok. Jeg kontaktede derefter kundesupport og fik besked på at sende et billede af mit ID og kort, som jeg ville have det sendt til, med en håndskrevet seddel ovenpå, hvor der stod "Cashoomo-indløsning". Jeg gennemførte dette, og det var stadig ikke godt nok til at modtage mine gevinster. Jeg kontaktede kundesupport igen, og denne gang skulle jeg sende et andet billede af mit ID, betalingskort, en håndskrevet seddel, hvor der stod "Cashoomo-indløsning", og et skærmbillede af spillerkontoens indløsningsside. Nævnte jeg, at jeg også skulle være med på billedet? Her er jeg cirka 2 uger senere og 15 korrespondance-e-mails senere, hvor jeg stadig ikke har fået min indløsning godkendt. Jeg tror, de gør dette, så spillerne bliver trætte af at forsøge at hæve deres gevinster og beslutter sig for bare at fortsætte med at spille, indtil alt er tabt. Et legitimt casino som Crowncoins eller Luckyland har en hurtig og solid indløsningsproces, der normalt ikke tager mere end 3 hverdage. Cashoomo forsøger at slide spillerne ned under indløsningsprocessen for at undgå at betale. Meget frustreret. Den eneste anbefaling, jeg kan give om cashoomo online casino, er denne: "Jeg anbefaler på det kraftigste at undgå dette online casino fuldstændigt, der er meget bedre og mere ærlige platforme derude, så følg mit råd og undgå cashoomo." Jeg giver Cashoomo -4 ud af 5 stjerner. Cashoomo er et stort cash-a-no for mig!"
After winning a large sum of money I requested to withdraw my winnings. At the time of opening my player account with Cashoomo I verified my identity but then was asked to do it again. Still after repeating the verification process a second time it was not good enough. I then contacted customer support and was told to send a picture of my Id and card that I wanted it sent to with a handwritten note above that said Cashoomo redemption, completed this and still not good enough to receive my winnings. Contacted customer support again and this time I had to send another pic of my Id, debit card, handwritten note that says cashoomo redemption, and screenshot of player account redemption page, did I mention I had to be in the photo as well. Here I am approximately 2 weeks later and 15 correspondence emails later I have still have not got my redemption approved. I believe they do this so the players get tired of trying to withdraw their winnings and decide to just continue playing until all is lost. A legit casino like Crowncoins or Luckyland has a quick and solid redemption process that usually takes no more than 3 business days. Cashoomo tries to wear players down during the redemption process to avoid paying. Very frustrated. The only recommendation I can make about cashoomo online casino is this, "I highly recommend avoid this online casino completely, there are much better and more honest platforms out there so take my advice and avoid cashoomo. I give Cashoomo a -4 out 5 stars. Cashoomo is a big cash-a-no for me!






