They just got thier payment system working after 8+ months. I started playing again, and last week they limited all redemptions to $100 per 24 hours, without notifying anyone. I voiced my opinion to thier support. Tonight, my account was locked, for no reason, with $250 left in my account.
Hey, did you ask them if the fact that you said something towards the casino was the reason? I suppose it could be, but the form says to contact support, did you do that? The casino can close your account but then how will they pay you if you have uploaded the money fairly.
Could you also please send me the url address because I see that we don't have the casino in our database.
I will wait for your reply.
Jaro, Thank you for the promt reply. They finally followed up and said it was an error, and my account is now opened. The website is https://cashoomo.com
So it's fine if it's resolved and it was just a misunderstanding. However, you have the opportunity to withdraw the money and you have entered the withdrawal again?
I was able to redeem yes, but have decided to not use that site again after my redemption is complete. Thanks again for the help. I'll be sure to post any other issues that may happen with others.
I look forward to it.
Of course, if you have any other problem, let us know. We will be here for you.
All the best. 🙂
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
