Nå, du bør nok læse disse instruktioner først .
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Hvor lang tid vil det hele tage?
Der er stor forskel på, hvor lang tid der går mellem indgivelsen af en klage og den afsluttede klage. De klager, der behandles hurtigst, er dem, der kan løses uden at involvere casinoet, eller dem, der bliver afvist, fordi casinoet ikke har gjort noget forkert. Andre klager kan dog være meget tidskrævende.
Her er nogle grove skøn og tidsrelaterede oplysninger om klager:
Du vil få dit første svar fra vores klageteam inden for 48 timer, men vi gør vores bedste for at svare inden for 12 til 24 timer.
Hver involveret part (dig, kasinoet eller Casino Guru-teamet) har syv dage til at svare, når de er forpligtet til at gøre det for at flytte klagen videre. Når denne periode udløber uden svar, vælger vi normalt at forlænge fristen med yderligere syv dage.
Da en vellykket løsning af en klage ofte kræver megen kommunikation mellem alle tre parter, kan den samlede tid lægge sammen. Den gennemsnitlige tid, det tager at afslutte vellykkede klager, er omkring 21 dage fra den dato, de blev indgivet, men igen, dette varierer meget fra den ene klage til den anden.
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Teamet har fem dage til at svare, forstår du? Vent venligst nu:
https://casino.guru/paripesa-casino-player-s-winnings-haven-t-been-received
Næste gang ville jeg prøve at undgå kasinoer med et lavt sikkerhedsindeks . 🤷♂️ Især med denne advarsel:
Meget høj værdi af tilbageholdte gevinster i spillerklager i forhold til casinoets størrelse
Undskyld. Lad os håbe, at klagen vil virke.🙏
Well, you should probably read these instructions first.
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How long will it all take?
The time elapsed between submitting a complaint and the complaint being closed varies greatly. The complaints processed most quickly are those that can be resolved without getting the casino involved or those that are rejected because the casino has not done anything wrong. Other complaints, however, can be very time-consuming.
Here are some rough estimates and time-related information about complaints:
You will get your first response from our complaint team within 48 hours, but we do our best to respond within 12 to 24 hours.
Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.
As the successful resolution of a complaint often takes a lot of communication between all three parties, the total time can add up. The average time it takes to close successfully-resolved complaints is roughly 21 days from the date they were submitted, but again, this varies a lot from one complaint to another.
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The Team has five days to respond, you see? Kindly wait for now:
https://casino.guru/paripesa-casino-player-s-winnings-haven-t-been-received
Next time, I would try to avoid casinos with a low safety index. 🤷♂️ Especially with this warning:
Very high value of withheld winnings in player complaints in relation to the casino's size
I'm sorry. Let's hope the complaint will work.🙏