Very serious issue at Mr.Bet (side 2)

Nej, jeg har ikke modtaget nogen penge endnu.

Jeg modtog bekræftelse på min udbetaling i dag.

I can see what they wrote to you, and to be honest, it looks like a fairly general response. There isn’t much you can really take from it other than that you’ll need to keep waiting.

Most importantly, I wouldn’t cancel the withdrawal or play with the funds you’re trying to withdraw. It’s better to leave everything as it is while the situation is being resolved.

At this point, I think the main thing is to wait for our complaint team to continue with the case. I understand that casinos can sometimes experience delays and withdrawals may remain under review for various reasons, but waiting around a month is, in my opinion, far too long.

Unfortunately, there isn’t much more I can add from the forum side that would change the situation. What really needs to happen now is for the casino to move things forward and provide some proper explanation or progress. So for the moment, we’ll need to wait a little longer and see what happens next.

Oh, I only just noticed your other message.

I’m glad to hear that the money finally reached you and that you don’t have to deal with this situation anymore.

Congratulations, and enjoy your winnings.

Jeg har det samme problem, bare beløbet er meget højere. Efter min mening er det svindel. Selvom jeg allerede var verificeret, indsendte jeg alt igen for over en måned siden og har fået det hele i en måned nu.

Hi, so you’re also having trouble with verification, and that’s preventing you from receiving your money, right? I’m seeing more and more players reporting this issue, and it’s becoming concerning.

If you were already verified but then had to go through verification again, and it’s now taking almost a month, that doesn’t seem normal. I saw that you’re trying to submit a complaint, so I really hope our team will be able to help you.

Please let us know if you have any updates.

I dag modtog jeg endnu en e-mail, der fortalte mig, at jeg skulle vente, næsten to uger allerede, og i alt en måned.

I understand. I probably wouldn’t want to keep waiting either, especially since you were already verified once.

Did you have to resubmit all the documents you’d previously sent to the casino, or did they ask for something specific? Are they reviewing everything together, or have any documents already been accepted as part of this new verification process?

Betaling på €2.000 udestående siden 3. oktober 2026

Hej alle sammen, jeg har ventet på min udbetaling på €2.000 fra Mr.Bet siden den 3. oktober 2026. Statussen siger stadig "Afventer verifikation".

Tidligere blev mine udbetalinger normalt behandlet inden for 1-2 dage. Mens større beløb nogle gange tog længere tid, tager behandlingen denne gang usædvanlig lang tid.

Jeg har været Mr.Bet-kunde siden 2019 og har modtaget adskillige udbetalinger, herunder en på €4.000. Indtil videre har der ikke været en sammenlignelig forsinkelse uden en specifik forklaring.

Jeg har kontaktet kundeservice flere gange. Men jeg får hele tiden det samme svar: der er forsinkelser på grund af et stort antal udbetalingsanmodninger. Jeg har endnu ikke modtaget en specifik årsag eller en forventet udbetalingsdato.

Har nogen haft lignende oplevelser med Mr.Bet? Hvor lang tid tog det at behandle din udbetaling?

Jeg ville sætte pris på enhver nyttig feedback og erfaringer. Tak!

Hej,

Ja, jeg har det samme problem. Jeg har ventet på en udbetaling på €5.000 siden den 2. oktober, men supporten bliver ved med at fortælle mig, at de i øjeblikket oplever stor efterspørgsel, og at det tager længere tid...

After years of receiving withdrawals within a day or two, I understand why this longer wait feels unusual. The "Pending verification" status also leaves unclear whether any checks remain outstanding or whether the payment is simply queued.

Has Mr.Bet requested any new documents, or are they only referring to the volume of withdrawal requests?

Your complaint is already open, so please follow the complaint team’s guidance and let them know if the status changes or the money arrives. For now, leave the withdrawal untouched. Other players’ experiences may provide context, but they won’t necessarily predict how long your payment will take.

Your October 2 withdrawal has now been pending for ten calendar days. That is understandably frustrating when support gives no estimated processing date, although the delay alone doesn’t establish that they won’t pay.

Is your account fully verified, and which payment method are you using? Does the €5,000 request still show as pending, or has it been approved?

We generally allow up to 14 calendar days for withdrawals. If it remains unpaid without a clear explanation, you can submit a complaint here. That guideline isn’t a strict requirement to wait if a separate serious issue arises. Meanwhile, please avoid cancelling the request or playing with those funds.

Thanks for the reply.

Since 2nd October my account is fully verified. The Withdrawal itself is pending since september 25th.

It still shows as pending and is waiting for approval. I was using Skrill as payment method.

So I should wait until end of the week and if nothing happens file a complaint?

Tak for din henvendelse!

Bemærk venligst, at din bankoverførsel på 2000 € i øjeblikket afventer behandling. Alle transaktioner behandles manuelt i den rækkefølge, de modtages.

Bemærk venligst, at din saldo stadig er aktiv. Reducer ikke din saldo, før din udbetaling er blevet behandlet hos os. Når behandlingen er fuldført, kan du spille igen.

Du kan kontakte os når som helst, hvis du har spørgsmål eller har brug for support. Vi hjælper dig gerne.

Hvis du har yderligere spørgsmål, er du velkommen til at kontakte vores supportteam.

Med venlig hilsen, lederen af ​​spilleklubben

Jeg fik for nylig at vide, at jeg nu er på dag 10, så irriterende. Har der heller ikke ændret sig noget for dig?

Det skyldes kun stor efterspørgsel; vær tålmodig, jeg er blevet verificeret flere gange. Ingen nye dokumenter. Og indtil videre er der desværre ikke sket noget.

Since your withdrawal has actually been pending since September 25, you’re already well beyond the 14-day timeframe we generally allow casinos to process payments.

There’s no need to wait until the end of the week—you can submit a complaint now. Make sure to mention that your account has been fully verified since October 2, that the withdrawal is still awaiting approval, and that you used Skrill.

For now, leave the withdrawal pending and avoid cancelling it or playing with those funds. Hopefully, our Complaints Team will be able to find out what is causing such a long delay.

Yeah I understand, so if nothing will happen also in next days/weeks our team will try to contact a casino.

Thank you for the help!

Jeg har modtaget den samme besked fra support flere gange, men udbetalingen vises stadig som "Afventer bekræftelse".

Jeg har aldrig oplevet så lang ventetid hos nogen anden udbyder.

Jeg kunne hæve uden problemer før, jeg forstår det heller ikke. Jeg ville være interesseret i at vide, om nogen har modtaget en hævning efter den 3. oktober... Jeg hader at vente, og jeg vil sige, at jeg er en god kunde. De deaktiverede også pludselig VIP; det er den længste behandlingstid, jeg nogensinde har haft. Med 4k tog det kun 7 dage.