OBS – Supabet udbetaler ikke! (side 5)

Hello, as far as I know, the casino pays in the end, though I agree that the overall user experience could be better. Players have been talking and complaining about delays. It's understandable that you expect money as soon as possible, and I hope it won't take longer.

Har nogen formået at hæve penge fra dette casino inden for de sidste 2 uger?

Casinoet har endegyldigt afvist udbetalingen til indbetalingsmetoden i dag efter 12 dage. Indbetalingen var €100, den første udbetaling den 23. juni blev afvist i morges, så den anden udbetaling fra den 24. juni burde også blive afvist i morgen... Ifølge profilen er verifikation ikke påkrævet. Det hele stinker himmelsk.

Hello, I’m not exactly sure how it is with other players.

I can see that there is currently someone else with a similar issue, but I don’t have full visibility on how many similar cases there are at the moment.

You’re asking whether other players received their money. I assume you also have an issue and are waiting for your withdrawal, how long have you been waiting?

I can see you already have a complaint open with us, so our team is currently investigating the situation.

Was there anything required from your side, for example completing verification in the casino or anything similar?

Opdatering: Efter vedvarende plage mod supporten blev udbetaling 2 og 3 gennemført. Bare læg ordentligt pres på dem. Om nødvendigt, send endda e-mails for at støtte trusler om retssager, såsom at involvere forbrugerbeskyttelsesmyndigheder osv.

Den sidste udbetalingsanmodning er netop blevet udført.

Real good news, though the great deal of struggle involved is not convenient. What payment method worked in the end, please? We were talking about how the one used for deposit wasn't available for withdrawal.

The casino could have caught up with the list of delayed payments. Thanks for sharing!

Kære

Hvis casinoet havde givet specifikke oplysninger om udbetalingsdatoerne via e-mail eller gennem supportafdelingen og ikke generelle, tvetydige og uklare svar, ville situationen helt sikkert være mere tålelig. Nu, hvor jeg har udbetalinger hver dag i 13 dage i træk og bekymrer mig om, hvorvidt jeg vil modtage udbetalingerne, eller om jeg vil miste dem, synes jeg er tragisk. Det er bestemt ikke repræsentativt for et casino med en rating på 8,0 på et tidspunkt, hvor klager kommer efter hinanden fra spillere. Min personlige mening er, at det ikke er en pålidelig hjemmeside.

Tak

That makes sense. Of course. I wish your next casino were much better and without weak episodes, including delayed payments.

Hej Radka, det er virkelig mærkeligt. Den første udbetaling blev annulleret, men udbetaling to og tre gik hurtigt igennem, selvom de alle blev anmodet om et kreditkort – hvilket også er den samme som indbetalingsmetoden.

Jeg ser det på samme måde. Baseret på strukturen, vil jeg sige, at det ligner Boomerangbet; måske er alle casinoerne under ét tag, fordi udbetalingerne også tager evigheder der.

Hmm, that's really weird. It could be some kind of unexpected error, something like a disturbed automated payout. Well, speculating won't help, of course. The casino should take care of that, of course. 😐

And yes, bigger casino groups often share the same payment providers. As far as I know, payment providers focused on gambling tend to offer services for bigger international actions, for example. I'm not sure whether this is helpful at all, but that's what I realized.