Platin casino ønsker ikke at udbetale penge (side 2)

Mange tak. Jeg har ingen nerver til dette casino. De leder altid efter noget andet. Og de finder altid en eller anden grund til ikke at betale pengene

I ask you kindly to respond to your complaint (just click here) and reconsider losing your funds.

Hopefully, it's not too late. 🤞

Hi, I've attached my screenshot here because I had a problem in the previous thread and I still have to solve it. Here you have the screenshot and I had no problem opening it on the page. 

Hej, jeg prøvede at hæve €62.000, selvom jeg allerede var verificeret. Mine betalinger blev ved med at blive annulleret, og så stod der pludselig, at et dokument ikke var accepteret. Efter otte dages forsøg mistede jeg det i frustration. Hvad er chancerne for at få pengene tilbage?

May I ask at which casino this happened, please, and what would the reason for the refund be? 🤔

Det var på Platin Casino

Well, that's a pretty sad event. Unfortunately, by losing the money, you won't be able to get it back. When you go through the verification process you have to pass it successfully to withdraw the money and if you don't and you lose during the process, it's up to you. 

So you don't get the refund.

Der stod også, at jeg var verificeret

It is good that you got verified at the end, but unfortunately, as long as you played down the money, there is nothing we can do about it, you know.

Hopefully next time you will be able to keep your winnings and withdraw them without any issues.

Do you still play at this casino?

By the way, I just moved all the posts here to the thread related to Platin Casino, in case you wonder. 😉

Platin Casino ønsker ikke at betale penge

And the same situation in another thread: Hello,

First, I'd like to inform you that I have deleted a few of your spam messages. I'll leave this one because it appears you have something to say about this specific casino. However, can you add more details, please?

Nej, jeg var allerede verificeret, og da jeg vandt, blev der pludselig sagt, at jeg ikke er det

Hey. Welcome back.

I was a bit confused about who you replied to, but now I understand that you just wanted to add something to our conversation. Right?

Tell us what your news is, then. Do you still play at this casino?

Nej, jeg spiller ikke længere, fordi min konto er blokeret. Jeg prøver at indgive en klage.

Jeg vil gerne blive ved med at spille

Hello,

I would just like to mention that it looks like you intended to send the complaint to Malta, not to Casino Guru. I just hate to see you disappointed, because such a request may be dismissed.

I suggest you distinguish to whom you address your messages. That might be beneficial.

Hey there!

Has something been preventing you?