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Ask the Casino Guru team (side 21)

210.290 visninger 410 svar |
6 år siden
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Dearest forum members, From time to time, we witness someone claim to be Casino Guru Administrator, member of the Affiliate Team. Fake Casino Guru social media profiles and email offers that resemble our own newsletters or email designs are also still fairly common. Please pay special attention when you are receiving Complaint Team responses, since we are aware that scammers still try to get passwords or any other details by faking our email templates. Posting reminder from the Complaint Team: Casino Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino Guru and requests such information, do not share anything with them. All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile. If you notice anything suspicious, don’t hesitate to reach out to us directly. Thank you for your patience, and stay safe.
1...20 21
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2 uger siden
gbdk

Yes

Jakubek82
2 uger siden
gbdk

And are they able to explain the situation to you in any way, or not at all?

Romi
2 uger siden
gbdk

The casino doesn't explain anything, only that if they know something, I'll get an email.

2 uger siden
gbdk

Good morning, I wanted to ask why I haven't received any information from you yet?

Jakubek82
2 uger siden
gbdk

Hello there.

Could you please explain what information you have in mind?

Romi
2 uger siden
gbdk

Information about my complaint about casino bubbles bet. I have been waiting for a withdrawal request since 04/05/26.

Jakubek82
2 uger siden
gbdk

Please watch the timer on your complaint; it is being worked on by our team.

2 uger siden
gbdk
file
Elena1234
2 uger siden
gbdk

May I ask what you would like to say with this screenshot, please?

Romi
1 uge siden
gbdk

Good morning, I wanted to ask why I have to send information again that I've already sent once. I asked about this in my complaint, but I won't receive a response before the deadline expires. Is this just a time-waster, as nothing has changed in my case for almost a month? Will I finally get a concrete answer from you or from BubblesBet Casino?

Radka
1 uge siden
pldkgb

Hej. Hvis jeg har en åben klage over Slotuna Casino, og jeg har en lignende situation med Lanista Casino, kan jeg så beskrive sagen i den samme tråd, eller skal jeg åbne en ny?

Automatisk oversættelse:
1 uge siden
gbdk

Does anyone know when will i recive an email with my reward from tournament?

1 uge siden
gbdk

Good morning, I wanted to ask why I have to send information again that I've already sent once. I asked about this in my complaint, but I won't receive a response before the deadline expires. Is this just a time-waster, as nothing has changed in my case for almost a month? Will I finally get a concrete answer from you or from BubblesBet Casino?

1 uge siden
gbdk

Unfortunately, I am unable to answer this question, but it is always good to fully cooperate with the casino so that everything goes well.

1 uge siden
pldkgb

Hej. Hvis jeg har en åben klage over Slotuna Casino, og jeg har en lignende situation med Lanista Casino, kan jeg så beskrive sagen i den samme tråd, eller skal jeg åbne en ny?

Automatisk oversættelse:
1 uge siden
gbdk

We treat each casino separately, so please don't mix them up.

1 uge siden
gbdk

Does anyone know when will i recive an email with my reward from tournament?

1 uge siden
gbdk

You should receive a confirmation email after the tournament finishes, and later on, the voucher.

Please stay patient, everything has its time and procedures that have to be done.

Romi
1 uge siden
gbdk

How long i have to wait?

ssswilusdd
1 uge siden
gbdk

Please stay patient. If you don't receive it within the next week, surely let us know.

1 uge siden
czdkgb

Hej, er der nogen, der har erfaring med toufas.com casinoet?

Automatisk oversættelse:
Marek1996
1 uge siden
czdkgb

Hej, det er godt, at du spurgte. Jeg kender ikke casinoet personligt, men bare ved at kigge på den første landingsside ser det ud til, at det ikke går meget i dybden. 😀

Bare et udpluk af hvad jeg slet ikke kan lide:

Domænet har næsten intet sporbart omdømme eller historie.

Casinoet optræder ikke blandt de bedre kendte eller verificerede brands.

Der findes ingen let sporbar, gennemsigtig licens eller verificerbart licensnummer.

URL'en ligner mere en generisk loginside end et normalt casinomærke.

Der er et minimum af offentlig information, anmeldelser og virkelige spilleroplevelser omkring projektet.

Der mangler tydeligt sporbare operatør- og virksomhedsoplysninger.

Lignende nye offshore-projekter fungerer ofte kun i kort tid og forsvinder derefter eller skifter domæne.

Jeg sender det til mine kolleger i datateamet med tilladelse til at se på det, men jeg siger med det samme, at det vil tage noget tid. Jeg ville være meget forsigtig.

Automatisk oversættelse:
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