Ask the Casino Guru team (side 20)

203.724 visninger 376 svar |

Daniel6 år siden

Dearest forum members, From time to time, we witness someone claim to be Casino Guru Administrator, member of the Affiliate Team. Fake Casino Guru social media profiles and email offers that resemble our own newsletters or email designs are also still fairly common. Please pay special attention when you are receiving Complaint Team responses, since we are aware that scammers still try to get passwords or any other details by faking our email templates. Posting reminder from the Complaint Team: Casino Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino Guru and requests such information, do not share anything with them. All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile. If you notice anything suspicious, don’t hesitate to reach out to us directly. Thank you for your patience, and stay safe.

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Radka

Any.45

Social Media & Community Specialist

Any.45

3 uger siden

Original

Oversættelse

This is a completely different landing page. The complaint request is in complaints, not here on the forum.

Kindly try this one: https://casino.guru/complaints/create 👈👈

Kawwun

Bronze

Tyskland

2 dage siden

Original

Oversættelse

Hej, jeg ville spørge, om det er muligt at få en anden tildelt min klagesag, da kære Petra desværre er på ferie. file

Automatisk oversættelse:

Romi

Kawwun

Community & Complaints Administrator

Kawwun

i går

Original

Oversættelse

It was due to the Easter holiday, do not worry, our team will get back to you as soon as possible.

Kawwun

Romi

Bronze

Tyskland

Romi

i går

Original

Oversættelse

I dont want to be rude or rush anything, are you sure she‘s not on vacation?

Romi

Kawwun

Community & Complaints Administrator

Kawwun

9 timer siden

Original

Oversættelse

Please watch the timer on your complaint. It has been taken care of.

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