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Dragobet casino withdrawal

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3 uger siden

Title: Warning: Dragobet.com refuses to pay out €3,500 winnings


Post:

Hello everyone,


I want to share my experience with Dragobet.com, an online casino registered in Costa Rica.

• I made three deposits via iDEAL (€150 + €150 + €100) to play.

• From these deposits, I won €700 and successfully withdrew it.

• Later, I won an additional €4,160.

• On 29-12-2025, I requested a withdrawal of €2,000, and on 02-01-2026, another withdrawal of €1,500.

• These withdrawals (€3,500 total) are still marked as "pending," despite me completing all KYC verification and complying with all rules.

• The casino has provided no clear explanation for withholding the funds.


I have contacted their support multiple times and even set a formal timeframe for payment, but they continue to refuse payout.


Advice: Be cautious with Dragobet.com. They have demonstrated that they can block withdrawals, even for legitimate winnings.


Can anyone help me? What can i do?

MarcTheunisz1
3 uger siden

Do I understand correctly that this is your first withdrawal, right?

When you said that you completed the KYC, is this information visible in your account, please?

3 uger siden

No, this is not my first withdrawal.


I have already successfully received a withdrawal of €700 around 29-12-2025 from the same account.


Regarding KYC: I have completed the KYC verification and submitted all requested documents. Since the €700 withdrawal was processed and paid out, I assume my account was verified at that time. I do not currently see any pending KYC requests or warnings in my account.

3 uger siden

Any update. I have the same problem. 3000 euro pending.

3 uger siden

No, this is not my first withdrawal.


I have already successfully received a withdrawal of €700 around 29-12-2025 from the same account.


Regarding KYC: I have completed the KYC verification and submitted all requested documents. Since the €700 withdrawal was processed and paid out, I assume my account was verified at that time. I do not currently see any pending KYC requests or warnings in my account.

3 uger siden

In this case I hope that you will receive your winnings soon. Our complaint team is already waiting and ready to intervene whenever possible.

3 uger siden

Any update. I have the same problem. 3000 euro pending.

3 uger siden

Please tell us more about the issue.

Romi
3 uger siden

Thank you for the update and your support. I will wait for further developments.

Kind regards,

Marc

Romi
3 uger siden

Same as Marc. I won 3000. Made two withdrawals on January 4th. 2000 and 1000. Still waiting. Maybe it takes between 3-5 banking days but I am worried after reading this post from Marc. It will be a big lesson if they scam me. No casino's from abroad anymore. But still fingers crossed. I still lost 6/700.filefile

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MarcTheunisz1
3 uger siden

Any update?

Dragon36
3 uger siden

No still pending

3 uger siden

Sikke en flok svindlere. Held og lykke.

Automatisk oversættelse:
Romi
3 uger siden

Could you help us Romy. It's still pending, but they say i get my winnings? Do you guys have experience with this?file

3 uger siden

Opdatering:

Status har ændret sig, kun pengene er ikke blevet indsat endnu. Men det sker snart.

filfil

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Automatisk oversættelse:
MarcTheunisz1
3 uger siden

Ja, jeg også. Det ser lysere ud. 🙏🏼 Jeg tror, ​​de læser Casino Guru. Tak, Casino Guru. Det ser godt ud. Men vi holder jer opdateret.

Automatisk oversættelse:
3 uger siden

Could you help us Romy. It's still pending, but they say i get my winnings? Do you guys have experience with this?file

3 uger siden

Unfortunately, we have to wait because even if you submit a complaint now, our complaint team has to wait 14 days before we can intervene.

3 uger siden

Update, money is on my bankaccount! Thanks for support

Romi
3 uger siden

Update i got my first withdrawal. We thank you guys.

MarcTheunisz1
3 uger siden

Dejligt, mand. Jeg har allerede modtaget én udbetaling. Fantastisk. Jeg tror, ​​de følte presset. Nyd det, og spild det ikke, makker.

Automatisk oversættelse:
3 uger siden

Update, money is on my bankaccount! Thanks for support

3 uger siden

I am glad that is.

How would you rate the casino overall now?

3 uger siden

Update i got my first withdrawal. We thank you guys.

3 uger siden

Great news. Thank you.

How many more are you waiting on?

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