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I’ve had an account with 22Bet for several years, always using the same verified account. Throughout this time, I’ve faced repeated and suspicious verification requests—despite having already submitted and confirmed all necessary documents on multiple occasions. Strangely enough, these re-verification demands almost always came right after I hit a winning streak.

Twice before, I managed to grow my account balance to around €15,000. Both times, as soon as I tried to withdraw my winnings, I was suddenly asked to re-verify my account. They demanded additional documents—some of which were completely unreasonable and invasive. During this delay, I ended up losing the money because I was still actively betting, hoping the issue would be resolved. And what a "coincidence": once my balance dropped again, suddenly my documents were accepted, the account was unblocked, and withdrawals were magically enabled again.

Most recently, in the past month, I managed to build my account up to a massive €136,000—despite their constant manipulation like lowering my odds, restricting the amounts I was allowed to bet, and more. I finally decided enough is enough, and I wanted to withdraw my money and stop playing. That’s when the real scam began.

Once again, I was told I needed to verify my documents—even though they had already been confirmed just a week before. Shortly after, I received a cold and vague message saying that 22Bet had decided to terminate their business relationship with me. My account was not just suspended—it was permanently deleted. I was left with nothing. They stole €136,000 from me. Let me add that I’ve deposited over €40,000 into 22Bet over the past years.

I even offered to settle for a partial compensation and reached out to them in good faith—but my emails were completely ignored. Marked as "seen" and never responded to.

This is outright theft. I have documented proof of my communication with them, the verification confirmations, and my account history. I am now taking this matter public and legal. I have strong connections—lawyers, people within the legal system, and others who are prepared to support me. This case will go to court, and I am committed to following through not only for myself, but for all the other victims of this same scam.

22Bet has built a business model on exploiting successful players, manipulating accounts, delaying withdrawals, and using "verification" as a tool to block access to funds when it suits them. This is fraud, plain and simple.

I strongly advise everyone to immediately close their accounts with 22Bet and never deposit a single euro with them again. I will not rest until the truth is exposed and justice is served.

Dear zvema,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with 22Bet.

To assist you effectively, could you please provide us with some additional information by answering the following questions:

• Could you kindly forward the email you received from the casino after your account was closed? You can send it to me at veronika.f@casino.guru.
• What documents were you most recently asked to provide, shortly before your account was blocked?
• What types of games were you playing when you accumulated your most recent winnings? Were they slots, live casino games, or sports bets only?
• Have you made any successful withdrawals from this casino in the past?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your cooperation.

Best regards,

Veronika

Please note that Casino.Guru will never request payments or ask for access to your accounts. If anyone claims to be a Casino.Guru representative and asks for such actions, do not provide any information.

The only official way we will contact you is through this complaint platform or via the email addresses provided in your complaint thread.

Stay cautious, and if you have any doubts, please reach out to us directly.

Dear zvema,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello!

i am already in talks with my legal team, so we are gathering documentations from me and other players that were scammed by 22bet so we are making legal case against that. My lawyers will be in touch with the casino and only them. Anyway thank you for your help!

Thank you for your update. If I understand correctly, you are currently pursuing legal action and would prefer to handle the matter directly through your legal team without further mediation from our side.

Could you please confirm whether you would like us to close this complaint?

Thank you in advance for your clarification.

Dear zvema,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.