The player from Uruguay requested assistance with a two-week delayed withdrawal of $6,400 USDT from 22Bet Casino. Despite having fully verified his account and supplied all necessary KYC documents, the casino made unreasonable demands, including requiring a third party's personal ID for cryptocurrency deposits. He believed the casino was stalling to unjustly withhold his winnings, which he urgently needed for medical bills and living expenses. The issue was resolved when the player marked the complaint as resolved after receiving the funds.
Spilleren fra Uruguay anmodede om hjælp til en to ugers forsinket udbetaling af $6.400 USDT fra 22Bet Casino. Selvom casinoet havde verificeret sin konto fuldt ud og leveret alle nødvendige KYC-dokumenter, stillede det urimelige krav, herunder at kræve en tredjeparts personlige ID til kryptovalutaindbetalinger. Han mente, at casinoet tøvede med uretmæssigt at tilbageholde hans gevinster, som han havde brug for til lægeregninger og leveomkostninger. Problemet blev løst, da spilleren markerede klagen som løst efter at have modtaget pengene.