Golden Panda Casino - Spillerens tilbagetrækning er forsinket og reagerer ikke.

Requested withdrawal 8 days ago, no response, nothing paid out, hard to find contact details but after some detective work I have found the address and emailed 3gr but have not received a response. Can only be considered a scam, DO NOT deposit any money with this company

Begärde uttag för 8 dagar sedan, ingen återkoppling, inget utbetalt, svårt att hitta uppgifter för kontakt men efter gediget detektivarbete har jag hittat adress och mailat 3gr men ej fått svar. Kan inte betraktas som annat än scam, sätt INTE in några pengar på detta bolag

Hello Ohman22,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Golden Panda Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Dear Ohman22,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.