Du skal ikke registrere dig hos dette casino, og du skal absolut ikke indbetale penge! De er svindlere.
Jeg indbetalte €20 og vandt €188. Da jeg anmodede om en udbetaling, blev den afvist og bad mig via e-mail om at indsende KYC-dokumenter. Jeg sendte dokumenterne, og da jeg prøvede igen, accepterede systemet dem. Men blot 30 minutter senere kunne jeg pludselig ikke logge ind – min konto var låst.
Derefter modtog jeg en e-mail, der sagde, at min konto var blevet bekræftet, og at de havde sendt mine penge. Men jeg modtog aldrig noget (i krypto). Jeg skrev til dem igen for at forklare, at jeg ikke havde modtaget pengene, og at jeg stadig ikke kunne logge ind. De ignorerede mig først, men svarede senere, at jeg havde "overtrådt deres vilkår og betingelser" – men de forklarede aldrig hvordan.
Jeg tjekkede online og fandt mange klager fra andre spillere, der oplevede præcis det samme problem. Jeg vil gerne komme i kontakt med andre, der har haft det samme problem, fordi jeg vil rapportere dette casino på alle mulige offentlige platforme og til deres licensmyndighed. Dette er uacceptabelt!
Do not register with this casino and definitely do not deposit any money! They are scammers.
I deposited €20 and won €188. When I requested a withdrawal, they rejected it and asked me via email to submit KYC documents. I sent the documents, and when I tried again, the system accepted them. But just 30 minutes later, I was suddenly unable to log in – my account was locked.
After that, I received an email saying my account was verified and that they had sent my money. But I never received anything (in crypto). I wrote to them again to explain that I did not receive the funds and that I still could not log in. They ignored me at first, then later replied that I had "violated their terms and conditions" – but they never explained how.
I checked online and found many complaints from other players who experienced exactly the same issue. I want to connect with others who had the same problem, because I will report this casino on every possible public platform and to their licensing authority. This is unacceptable!