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When it comes to withdrawals, this casino gives you the feeling that they won't pay you. They cancel withdrawal requests without any reason. When I ask them why they cancel withdrawals, they say it's a technical problem.

I've been playing at the casino for a few months but haven't managed to make a single withdrawal.

They respond to emails after a few days.

Far away

Όσον αφορα τις αναληψεις αυτο το καζινο σου δίνει την αίσθηση οτι δεν θα σε πληρώσει. Ακυρώνει τα αιτήματα αναληψης χωρις λογο. Οταν τους ρωταω γιατι ακυρώνουν τις αναλήψεις, απαντάνε λογο τεχνικού προβλήματος.

Εχω παίξει κάποιους μηνες στο καζινο αλλα δεν εχω καταφέρει να κανω ούτε μια αναληψη.

Στα mail απαντάνε μετα απο μερες.

Μακριααα

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Dear Tserven21,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• What specific withdrawal method are you using? Was it the same one you used for the deposit?
• Could you please confirm that you have passed the KYC verification?
• Have you faced similar issues with any other transactions, such as deposits?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra