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1 år sidenOriginalOversættelse
I made s deposit of 100 euros, places 1 bet and now I have 214 euros on my account. My account is limited to bets of 10-15 cents and they are refusing my withdrawal because I'm supposed to comply with the rollover rule (1.500 euros in total for me). How am I supposed to do that betting a few cents per bet? Tried to ask them that a few times, didn't get the answer, so chat is useless.
  • Account limited after 1 bet
  • Ridiculous rollover requirements even without s bonus (x15)
Rollino Casino
1 år siden
Hello srx2121,

We've noted your concerns regarding the rollover requirements and bet limits. For immediate assistance, our customer support chat is always available. Alternatively, feel free to email us at support@rollino.co for detailed support. We're here to help and ensure your issues are promptly addressed. Your satisfaction is our priority, and we hope to exceed your expectations next time. 🚀🍀

Best Regards,
Rollino Casino
1 år sidenOriginalOversættelse
I placed 1 tennis bet and my account was limited straight away. Now my max bets are a few cents. It was a 300 euros bet on odds ~1,65.
I did everything they asked for verification.
Now my withdrawal request is under review and according to their rules it can be like that for up to 31 days. That sounds totally absurd to me.
My conclusion is that for sports betting Rox is totally useless and should be avoided.
Læs mereLæs mindre
Rox Casino
1 år siden
Hello, Srx2121! According to the point of our rules 10.4. The ROX "Sport" platform has the right to limit the possibility of withdrawing funds for up to 31 calendar days to check the account for the presence of unfair play. Methods and results of verification of gaming activities are not subject to disclosure. No worries, everything will be fine, our specoalists do our best.

Best wishes,
Rox Casino!
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