Dear Makavle89,

Thank you for your positive feedback! We're thrilled that you've had a great experience with us, as we understand the importance of a hassle-free verification process and quick withdrawals, so we're glad to provide this for our players. Additionally, we would like to mention that, despite our already extensive collection of games and providers on our website, we continue to expand it constantly. We look forward to welcoming you back to our site and strive to keep growing and offering you even more.

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Dear makavle89,

The information you provided has been carefully checked by our casino team. The check result showed the following:

1) 2023-10-26 17:47:51 UTC+0 You attempted to deposit from your crypto wallet, but, unfortunately, the funds were not immediately credited to the balance of your casino account.

2) 2023-10-26 20:00:00 UTC+0 You contacted the live chat with a request to check the deposit, provided a link to the blockchain for checking and the information was transferred to the check to the financial department, which the live chat operator notified you about .

3) Your transaction has acquired final status and was successfully credited to the casino account on 2023-10-27 06:47:19, of which you were notified by email on 2023-10-27 07:04:02.

4) 2023-10-27 07:21:53 You started playing with the amount of your deposit and lost the amount of your game balance.

Please note that when making a deposit with cryptocurrency, you must wait for all confirmations from the Blockchain to complete. Only after this your deposit is credited to your balance on the casino website.

If in the future you have any difficulties making a deposit, you can always contact technical support via live chat or email support@windetta.com

Our technical support works for our players 24/7 and we are always happy to help you!

Sincerely,
Windetta Casino Team.