Hello, dear player! Thank you for sharing your experience, and we’re truly sorry to hear about the confusion regarding the bonus offer. Probably there was a misunderstanding and the operator meant that the maximum winnings from this bonus are unlimited. We sincerely apologize for any confusion or frustration this caused.

We appreciate you bringing this to our attention, and we will review the communication and ensure that all terms are clearly stated and explained moving forward. Please feel free to reach out to us again if you have any further questions, and we would be happy to assist you. We value your feedback and hope to provide you with a more transparent and satisfying experience in the future.

Best regards,
Gizbo Casino!

Hi art99,

Thanks for your feedback, and we’re sorry to hear about your experience. We tried looking up your email but couldn’t find it in our system. Could you double-check your casino username or email for us?

We’d be happy to investigate the bonus issue and any other concerns to make things right. Please reach out to us at support@raze.bet with your details, and we’ll prioritize this.

Looking forward to resolving this for you!
Raze Casino Team

Hello, dear player! We are sorry to hear that you had difficulties with withdrawal. Sometimes there are errors on the part of the payment system and the withdrawal request should be repeated later. Please, listen to the recommendations of support specialists and you will definitely get your winnings.

Best regards,
Fresh Casino!