1 år sidenOriginalOversættelse
(11/2024) HERE WE GO AGAIN, PEOPLE!!! This will be my 3rd payout with this casino and it has been a little over month since i requested a payout and it only took them a few days after the request was made to approve it, BUT ever since then, my winnings have not been processed yet and its taking soooo long. Every week, Ive been contacting the withdrawal CS and all they have to tell me is the exact same automated message that my winnings have been approved and are waiting for the next payout date and will email me soon....they can never give a real, live explanation for anything and this will be the last time i play here. When i asked the CS representative what the usual process time was, whether its week or 2 weeks, he never responded and disconnected the chat...So, no, Lucky Hippo is not the place to try to win money, because if you do, youll be waiting a really long time for your winnings. They do pay you, but will TAKE FOREVER! I'm saying like, a month and a half to actually get your money. I play at 2 other casinos that deposits my winnings within 6-10 business days after request, so i suggest you look for a highly rated casino from real reviewers and not paid reviews.
OLDER POST: (June, 2024)
The casino itself is good, BUT my withdraw is taking FOREVER! I requested a withdrawal on May 9th, 2024 and it is now June 10th, 2024 and still no money...I have emailed 2 times throughout the 30 days I've been waiting, asking about updates and all they have to say is, "you're request have been approved, but we are having problems with delays with processing..." at this point, I just might give up and just lesson learned, not to put my money towards this casino, unless I actually get a payout.
OLDER POST: (June, 2024)
The casino itself is good, BUT my withdraw is taking FOREVER! I requested a withdrawal on May 9th, 2024 and it is now June 10th, 2024 and still no money...I have emailed 2 times throughout the 30 days I've been waiting, asking about updates and all they have to say is, "you're request have been approved, but we are having problems with delays with processing..." at this point, I just might give up and just lesson learned, not to put my money towards this casino, unless I actually get a payout.
- RTG games
- Crazy slow payout
- Hard to reach customer service
- Max payouts are low when using any attached bonuses.
