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Shazam Casino – anmeldelse
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Shazam Casino – Anmeldelse

Efter en tilbundsgående evaluering af Shazam Casino har vi givet det et højt sikkerhedsindeks. Det er ganske enkelt et fremragende casino at spille på. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. Shazam Casino er relateret til nedenstående online casinoer, og det trækker ratingen op. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er Shazam Casino et mellemstort online casino, når det gælder omsætning. Det indgår imidlertid i en større gruppe relaterede casinoer, der tilsammen har en høj omsætning. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

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Advarsel: Efter vores vurdering opererer Shazam Casino med en række bonusbetingelser, der er unfair over for casinoets spillere. Du kan løbe ind i problemer, hvis du vælger at gøre brug af casinoets bonustilbud og kampagner. Vi anbefaler derfor, at du vælger et andet casino, hvor reglerne er mere fair, eller i det mindste sætter dig grundigt ind i casinoets vilkår og betingelser, inden du begynder at spille.

Ud fra oplysningerne i vores anmeldelse kan vi med god samvittighed konkludere, at Shazam Casino er et rigtig godt online casino. Du kan forvente god behandling og en fornøjelig oplevelse, hvis du vælger at spiller på det.

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Positive

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Negative

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Brugeranmeldelser (118)

Brugeranmeldelser af Shazam Casino

Her kan du dele dine oplevelser med Shazam Casino. Læs, hvad andre spillere skriver om det, og skriv din egen anmeldelse af casinoets positive og negative sider ud fra din personlige erfaring.

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Ratet af 118 brugere

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Casino Guru
Vi giver spillere indsigt i gambling.
• 1 år siden
Don't know why they have such good rating- it takes them a full week to process a withdrawal, and they then say we're only going to give you a couple hundred bucks instead of the full amount, then you can't withdraw anymore for another full week, at which point you will have to wait ANOTHER week, to get a couple more hundred bucks.
If you ever win big on this site it will take you LITERAL YEARS to withdraw the full amount.
  • Many games
  • Very slow payouts
• 1 år siden
They have a bonus schemes that give you substantial bonusses. You then have to play a factor 10 in total wages until you can redeem the winning, also during the bonus limitations the limit to the wage you place either in the casino or the slots is set to $10. The slots aren't limited to this, you should remember this for yourself. So after you played for a couple of weeks, you should remember you're still on the bonus limit. There is no way for you to check this in the user interface. Then, when you have won a substantial amount and you want this redeemed, you go through an insane lengthy process that takes 2 weeks minimal you do a request. After 10 days they come back: "Please be kindly informed that your withdrawal request in amount of $1200 was rejected due to the fact that you placed $80 bets while playing with the bonus " and they void the winnings and bonus. All gone, I have never placed any $80 bets and ask for proof. They send you a spreadsheet that says, date, time, slot and the wage you supposedly set. I have not been able to find these bets, I confront them, they say well they're there. I feel lied to and cheated, quite angry about this experience.

*update*
So now my credit card has been used across the US(EU citizen), a 2500$ fraud case. As I have not used my CC anywhere else, I guess this is what you can expect when you make a deposit @ Shazam. Furthermore, they accidently marked some of my bets as 80$ so 950 returned to my account. Scheduled a redeem request, let's see what happens. Apparently there's a 1000$ payout limit, so 200$ released back in their pockets. Anyway, let's see if the 950 is returned to the rightful owner first. Still a really really bad experience.
  • I won some money
  • My CC got misused by their staff.
  • Not seen any money yet, been working on redeeming for 1.5 months now.
  • They claim you broke bonus rules. I didn't
  • They are slow AF responding to emails.
  • Redeeming money takes 7 days, if you have ticked all the boxes and that is not easy.
• 1 år siden
The ONLY REASON I rated it a 4 is because they changed their slots software. I'm used to RTG games and not games by BETSOFT, Rival etc.
BUT I can honestly say that I have successfully cashed out 2 times through bank wiring, not crypto. The first time, it did take about 2 weeks because of KYC verification, but after that, my second payout took about a week in full, so that's a plus. At least they actually pay.
I also really like their customer service. They're very quick in response in comparison to 6 other casinos that I play at, so I do highly recommend this site.
  • Reasonable payout times
  • Easy verification
  • Multiple deposit options
  • Prompt customer service
  • Changed gaming software. No longer RTG games, but games by Rival, Betsoft etc. Not really a negative, but definitly a bummer for me.
• 1 år siden
I decided to create an account and give these guys a try. I guess I read the wrong T&C for the deposit bonus and my 1st deposit was below the min. Amount to recieve the bonus(I didn't know this until afterwards) I reached out to support via chat to see why the bonus wasn't working and They explained why but they ended up giving me the bonus anyways.
  • Support responsive and very helpful
  • Great bonuses and promos
  • None yet
• 1 år siden
Due to delays in verification and payouts, I gave Shazam Casino 3.5 stars. The verification process itself takes about four business days, which isn't too long. Nevertheless, if the finance department sends an email requesting clarification or confirmation of information they received, the number of business days resets.

I have avoided solely relying on the FAQ section of Shazam for payouts due to my experience with the verification process. As per the FAQ, once an account has been verified, the finance department typically approves withdrawal requests within 2-7 business days. Once approved, the withdrawal method determines the amount of time it will take to reach your account. The process, however, is not straightforward. According to the terms and conditions of Shazam, the company is permitted to divide payments based on a player's VIP status over a set period of time. Therefore, a player may request $2000 which is the maximum allowed per week, but the status of the player will determine whether they receive that amount in one payment, two payments, three payments, or four payments. In addition to reading the withdrawal FAQs, it is also important to read the terms and conditions before making a deposit.
  • Shazam is diligent in the verification process.
  • After 3 deposits, bonuses no longer have a max cash out
  • Player status determines whether winnings are split
• 2 år siden
Not really impressed with the casino. Lack of bonuses and encountered glitches when playing. Chat was also not so good.
• 2 år siden
my experience on this website is very good and also their bonuses are very good too. The verification process is easy also I hope I'll win soon.
• 2 år siden
It's not that everything isn't clearly stated in the terms and conditions, because it is, it's just that their rules and policies are horrible. Withdrawal limits and if you think you're getting a bonus when you buy coins, you're really not because if you spend $25, you have to bet $4000 before any of your winnings will be eligible to be redeemed, with their playthrough policy. If you ever make the mistake of accepting a promotion or bonus then it's almost impossible to withdraw your winnings. I was up $8000 and on one game when i first got on it, the bet was set to 10, and i hit the button 3 times before noticing, and although i didn't win a dime from those spins, it didn't matter, they took all $8000 of my winnings away and left me with my initial deposit, which was $75, because you can't bet 10 or higher on a bonus. Even if they didn't steal back everything i had already won fair and square, i still wouldn't be able to withdraw but $500 at a time supposedly with $2000 being the maximum in a week. This is also a scam. When you request the $500 max withdrawal, it takes them a solid week to approve or deny it, and in the meantime it will not let you request any more to withdraw until the request before is decided upon and processed. So basically you can only get $500 a week max, and typically they only pay you $300 of the 500 you request due to fees and whatever other BS they come up with. So basically this casino is the absolute last place you want to play. 90% of the other online casinos have none of those stupid rules. Chumba paid me $5500 the first time i ever won on there within 5 days. The FULL amount. No problems. Fortune coins, same thing. So why anyone would want to play on a site with withdrawal limits and stupid policies , when you can play on other sites that have none of that crap is beyond me. You'd be full blown crazy to give Shazam casino a single dollar of your hard earned money.
  • None
  • Everything
• 2 år siden
Worst part about this whole thing this whole experience was that I DEPOSITED MY MONEY I DID NOT DID NOT EVEN USE ANY OF THEIR BONUSES and Legit won $28,990 dollars!!
But when went to withdrawl
Jumped through ALL the hoops. Finally chatted, yea, chatted with someone via the chat box as their "support" number didn’t work. Yep, red flag number three for me, link for their number did not work. Surprise surprise!! So had to chat using their messaging system. And they all jus copy and paste responses. That’s when they told me that my winning were going to be not only 2000 bucks being the maximum withdrawal limit, BUT, only 500 a day AND NOT ONLY THAT, no no, but I have to request it every 24 hours!! So basically, it was going to take me 5 5 and a half weeks to get it all out, if they really paid out. So that was a Thursday, did all the paperwork they requested THAT night!! Friday goes by, I inquire wassup with my shit, they then say, it will take them 3-‘to four business days to approve my stuff. So I play it down to 12000 then Tuesday, 9000, Thursday 1000, literally when I got down to 300 bucks, an email comes in and says I need to clear up my current address even though it’s with my card and on my current power bill I sent them, I answer their email. 30 bucks left
10 bucks, email tells me I’m approved for withdrawals but will be subject to doing that all over again if I deposit using another card. I politely told them how funny that all the timing of every thing was, and they said what I jus said they did about later withdrawals.
Tried 10 too many times after, only got a quarter close to my 28,990 success, using no bonuses jus my own money, and nothing. So ya I’m done with this sham of a place. Ever wanna find if a casino is legit, deposit your own money don’t use a bonus, win, and try to withdrawl. I only picked them cause they were in the top five at every casino review site. However I jus think they all need to jus catch up and call it how the reviews see it. Booooo2 out of 10 and the 2 rating only gets that because they have three of my fav games
Other wise
Ya don’t go here
  • Rtg games
  • Min deposit 25 bucks
  • Too long of pay outs
  • Seemingly predatory tactics
  • No live phone contact like site claims to have but link don’t work
• 2 år siden
Well after taking 2 weeks to get 400.00 bitcoin and still have 600.00 to still get.I don't see how they can keep players.im never going to dep here again.Ive been playing online 22 years and this site is in my top 5 worst sites to play on.
  • Nothing good here
  • not worth playing at anymore
• 2 år siden
EVERYONE BEWARE,

THIS CASINO IS A SCAM,

THEY DO NOT PAY YOU OUT WHEN YOU WIN!

Depositing is easy, they don't ask for any information, come payout time, they make you jump through loop after loop, from the Account verification letter to the withdrawal application, then they go ahead and ignore my LAST 4 EMAILS on why they haven't paid me out.

FYI

$2000 Daily Withdrawal is actually $500.00
its $2000 withdrawal a week but as I have stated

THEY DO NOT PAY YOU OUT!
  • Interface is easy to use
  • They do not pay you out
  • Ignore emails
• 3 år siden
On a positive note I love the slots that they have. However I won $1900 and it took forever to get my documents approved. Every time they send you an email it takes another four days and then they ask for something else that you’ve already provided. I used the gift card which seem to be very difficult for them to understand and they kept asking me for a statement . After I finally got approved they don’t pay the money all at once they pay it in $300 increments. I requested it via bitcoin and I finally got paid $300. But now I have to wait another seven days to receive an email to approve another amount which I’m sure will only be $300. It will take forever for me to receive the full $1900 as the process starts over again every seven days.
  • I would enjoy this casino if they had a better approval process and payment process.
  • I have never played at a casino where they pay you small amounts which takes quite some time to get your winnings
• 3 år siden
I got the $45 no-deposit-bonus. Blew through that really quickly, but decided to deposit $25 in bitcoin to open up some of the daily free spins. Every day requires you to contact customer service to use the free spins. I got nothing back from the bonus, nothing from my initial deposit, and nothing but hassle for the daily "free spins".
Maybe luck wasn't on my side when I played with them, and I wanted to like them, but I have yet to see a reason to continue playing/depositing there.
  • Nice new player no-deposit-bonus
  • Clean set up with "magic" themed bonuses
  • Deposit bonus spins difficult to access
  • Live chat resets with no conversation memory
  • Tight slots
• 3 år siden
I won over $2000 here & I realized I would have to accept installments, as their site says $500, but instead they wanna pay out $300 and then $200 & it's taken 11 days just to get that. There's NO WAY this casino rates at anything higher than a 5!
  • They eventually pay out.
  • They take forever to payout and do not honor their own $500 policy.
• 3 år siden
For et casino, der har estimeret årlige indtægter på over 5.000.000,00 €, er det ikke kvalificeret til at betale gevinsterne i rater med daglige beløb på kun € 500,00 og € 2.000,00/uge! Jeg er overrasket over, hvordan vurderingen af din krop er så høj !!
  • maksimal udbetaling på kun € 500,00 pr. dag
  • maksimal udbetaling på kun € 2.000,00 pr. uge
• 3 år siden
Do not deposit with this casino! I requested a withdrawal and you can only withdrawal $500 and then you can only request after they approve which takes 7 days. And then to top it all off the $500 I requested $475 they took and did not return to me so who would play here if they take money from you. If you do deposit I would consider any winnings lost, they just take it and tell ya that’s there policy 👎👎👎👎👎👎👎👎
  • Absolutely none!
  • You will never get your winnings over $500
• 3 år siden
Keep getting bonus codes i cant use in email like 3 a day an the customer service guy i keep getting is a joke
  • Not good personal service
• 3 år siden
So far not great. I too won about $800, tries cashing it out as their crypto withdrawal option says the max is $2000. Turns out the daily limit is $500. I requested the $500 last Tuesday it only yesterday (the following Thursday) got "approved" —- but only for $300? So I asked the support about this and they said the casino reserves the right to split up the deposits as they see fit. And so I asked about getting the other half and she said I would have to resubmit it for approval and wait another ten days or whatever—which is total bullshit. I expect to receive my already limited withdrawal amount as one payment not two payments (and maybe more! What’s to stop them from splitting it again?) because i won it fair and square. So I’m questioning the legitimacy of this establishment that I thought was promising at first.
  • Customer service is very responsive
  • The games seem to encourage winning
  • Good bonuses (as long as you deposit consistently-ish)
  • Chance to win 30 FS or $25 chip every day, regardless of your deposit status
  • Totally bogus reserved "right" to split up your withdrawals as they see fit
  • Super limited withdrawal amounts
  • Long wait times for withdrawals with unclear prognoses
  • The finance department seems to check their email once or twice a week and even if you respond to them right away you won’t hear from them for at least a day
  • Verification takes F O R E V E R
• 3 år siden
Let me tell you. Worst casino experience I've ever had in my life. I won $16000 on my initial $50 deposit. Because of their promotion rules I can only cash out $1000. They clearly state these rules so it's not like I didn't know but cool. So from the start of getting verified to finally getting verified took 2 weeks. They will only respond 4 days after you ha e submitted anything. So if a verification form isn't correct then you wait for more days after you resubmit something just for them to respond 4 days later to tell you you need something else then the 4 days starts over. But once I finally got verified I tried to cash out $500. Their website says $500 a day and $2000 a week. They say it can take up to 7 business days to approve the withdraw. What they should say is it WILL take 7 days to approve the withdraw. So after 7 business days they finally approve my withdraw request but only approve $300 of the $500 I requested. It's now been a week since I was approved for the $300 withdraw and my bank hasn't seen anything from them. To be honest I doubt I'll ever get this money that I won fairly.
  • None at all
  • Adhere to their rules by the book when it benefits them but deviate from their rules when it doesn't benefit them
  • Slowest cash out time I've ever experienced in my life
  • Very slow response time when communicating with finance dept
• 3 år siden
Very bad, RTP fake, manipulated slots
• 3 år siden
What I appreciate about Shazam Casino is how they have a lot of promising games on its roster. I appreciate any site that has. great selection of live dealer games as well. I just hope that they can work with more game providers to help diversify the experience.
• 3 år siden
They wont authorize my account to allow withdrawal funds.
I have $2100 in winnings for over a month that they will not release after about 50 calls/100 emails/countless online chat inquiries/

Casino.guru resolution center did nothing besides drag it on another month.and then denied my case.
  • They will take your deposit quickly
  • They only have 10 +/- active gamblers (within the last 2 months) and can't afford to payout winnings.
• 3 år siden
J-ROB SCORE (JRS): 6/10. New spot. Unique interface. They have this whole schtick about wizardry and sorcery and whatnot? Decent chance of cashing, but you will wait for it.
**The Skinny on Payouts - In a word, yikes. They CLEARLY advertise 7-day payouts on the main withdrawal page. Once you actually get your documents approved (which took what seemed like an eternity - probably at least 10 days to be accurate), buried in their VERY CASINO FAVORABLE TERMS AND CONDITIONS, IT APPARENTLY STATES THAT IT IS GENUINELY 7 BUSINESS DAYS TO RECEIVE A PAYOUT. BUSINESS DAYS START:
*AFTER your documents are approved
*AFTER you actually realize that docs are approved (The finance department does not communicate AT ALL with you to verify your withdrawal request or at any point thereafter. No. Seriously. They will not even respond to an email. Ever.)
*AFTER you finally submit a withdrawal request.
-- Then, and only then, does the payout clock start. Ugh. Tired just explaining that. Imagine what it feels like to wait for a payout. The finance department has 7 BUSINESS, or, as they term them, WORKING days, from this point, to issue your payout. What is a working day anyway? These casinos are in operation 24 hours a day, 7 days a week. So, they are always working, right?? So, the bottom line here is that advertising 7-Day payouts on their main withdrawal page is absolute garbage. Just not true.
**Fairly responsive customer service re: free play: Frequently provide cash back or a $10 or $15 free chip, even if you have used free/match bonuses recently. That is why I gave them a 3/5 or 6/10 (JRS). I feel it is very necessary to mention, though, that the customer service reps continue to copy and paste the company line regarding checking terms and conditions and that it is stated in those terms and conditions that payouts are 7 BUSINESS or WORKING days. They are robots. They will not act as an intermediary with the finance department whatsoever. They will just keep circle talking you. And they are not too bright, or maybe well-versed in casino lingo, just my opinion.
**Rookies: This casino is less than a year old, so they are still paying out a bit. At least that has been my experience. In the less than one year that they have been in operation, I have been playing pretty much from Day 1. I have deposited roughly $400 and have cashed roughly $850.
**CONSISTENT PLAY BONUS $ OR WITHDRAWABLE $: One positive I will end with is that gameplay is consistent whether you are playing on a bonus, or have withdrawalable funds. That is a feather in their cap. You guys know the typical deal, right? Everything is peaches and cream when you have a $1,200 playthrough. And as soon as you get knocked down to that withdrawable amount . . . lose, lose, lose. Thanks for playin.

FINAL VERDICT: TREATING DEPOSITING PLAYERS WELL RIGHT NOW. WE SHALL SEE IF IT LASTS. FREE CHIPS AND CASHBACK ABOUND. CONSISTENT PLAY. BUT, REQUEST A PAYOUT . . . AND YOU ARE WAITING 2 WEEKS 1ST TRIP. MINIMUM.

*GURUSCORE: 3/5
*J-ROB SCORE: 6/10
*J-ROBS FINAL GRADE: C+
*J-ROB PLAYIN/PASSIN
Playin . . . BARELY.
  • Free chips and cash back abound.
  • Unique interface. I have found it nowhere else.
  • Consistent play, bonus or withdrawable funds.
  • Watching paint dry is like an amusement park compared to waiting for a payout.
  • Support staff are not knowledgeable at all about casino gaming online.
  • Terms and conditions heavily favor casino.
• 3 år siden
Customer service is polite.
However, the response is surprisingly slow. It takes more than a week.
It takes a lot of effort to verify your identity.
There is no ecopayz or stickpay and many do not accept credit cards.
I deposited about $ 25 in Bitcoin.
The delay is serious. It's like a witch manipulating time.
Even if I submitted everything and passed, I was told to call.

Gameplay → Gameplay Through → Send Identity Verification → Call Request

I'm not a native, so telephone consultation can be a daunting task.
It took more than a month, but it seems impossible.
It's like waiting for you to give up.
The company hates withdrawals of $ 100.
Needless to say, the big bucks you earn will be countered by magic.
Hokey pokey Thank you. I learned the lesson.
  • The reception is decent.
  • There is no problem with the gameplay.
  • The staff were very kind.
  • The response is very slow.(The flow of time may be different from the magical land.)
  • There are few deposit methods and credits are often rejected.
• 3 år siden
fantastisk casino bonus søgeside
  • let forståelse
• 4 år siden
lousy customer service and support, they have basicaly stolen my bitcoin several times.. email me I have several documents and email chats whith them...
  • stolen my bitcoin
• 4 år siden
Dårligt udvalg af spil, men de spil, jeg spillede, vandt jeg ofte og meget.
Da jeg ville hæve, så var beløbet mindre end saldoen, så siger de at de opkræver et verifikationsgebyr, og du skal ringes op af casinoet og du skal sende et dokument på e-mail ellers kan du ikke hæve dine penge, ringede de mig, min telefon brød samtalerne hele tiden, så jeg bliver nok nødt til at spille gevinsten for en udbetaling, det bliver det nok ikke
  • Vinder mange penge på nogle af spillene
  • Verifikationsgebyr trækkes fra overskuddet, og en masse bøvl og arbejde, før du kan hæve penge
• 4 år siden
Hvilken frem og tilbage. Bonus spillet, alt opfyldt, ønsker at indbetale, men kun fejlmeddelelser. Support betyder ikke noget
Sikkerhedsindeks

Hvordan har Shazam Casino opnået sit sikkerhedsindeks?

Tag et kig på de faktorer, vi tager i betragtning, når vi beregner sikkerhedsindekset for Shazam Casino. Sikkerhedsindekset er den primære parameter, vi bruger til at beskrive troværdigheden, fairnessen og kvaliteten på alle online casinoerne i vores database.

Sikkerhedsindeks:Højt8.5/10
Mellemstort casino, baseret på vores research og estimater
Vi betragter casinoets vilkår og betingelser som stort set fair
Ikke fundet på relevante blacklister over casinoer
Ingen eller særdeles lav værdi af tilbageholdte gevinster i klagesager set i forhold til casinoets størrelse
Vi har også taget hensyn til en række andre faktorer, der har en lettere negativ indflydelse på casinoets sikkerhedsindeks
Casinoets sikkerhedsindeks er beregnet ud fra vores research og data indsamlet af vores anmelderteam. Læs mere om, hvordan vi udarbejder vores casinoanmeldelser

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Unfair vilkår og betingelser

  • At spille begrænsede spil, mens du satser bonusser, kan miste bonussaldi
    T&C kopieret fra casinoets website (på Engelsk):
    T&C kopieret fra casinoets website (på Engelsk):
    Hvorfor vi anser den fremhævede del af reglen for at være unfair
    Læs mere
  • Almindelige bonusjagtstrategier kan ses som en alvorlig overtrædelse af T&C
    T&C kopieret fra casinoets website (på Engelsk):
    Læs mere
  • Spil med lav risiko kan føre til, at gevinster bliver konfiskeret
    T&C kopieret fra casinoets website (på Engelsk):
    Hvorfor vi anser den fremhævede del af reglen for at være unfair
    T&C kopieret fra casinoets website (på Engelsk):
    Hvorfor vi anser den fremhævede del af reglen for at være unfair
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Andre faktorer

  • Har ingen licens
  • Lav udbetalingsgrænse: 2.000 $ / uge

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