Absolut rip-off, slots kører rigtig dårligt, 600€ uden overskud.
Meget dårlig og uvenlig support.
Absolute rip-off, slots are running really bad, 600€ without profit.
Very bad and unfriendly support.
Absolute Abzocke, slots laufen total schlecht, 600€ ohne Gewinn.
Support sehr schlecht und unfreundlich.
Hej hpnokia123,
Din feedback er meget værdsat.
Vi er klar over, at det kan være skuffende at tabe, og vi håber, at heldet vil være ved din side næste gang. Det er ikke noget, vi kan påvirke på nogen måde.
Vi vil dog gerne undskylde, at du havde en negativ oplevelse, mens du kontaktede vores kundesupportagenter. Selvom engelsk er vores primære kommunikationssprog, har vi supportmedarbejdere, der forstår tysk, men det ser ud til, at der ikke var nogen tysktalende supportmedarbejdere til rådighed på det tidspunkt, du kontaktede os, og det beklager vi meget.
Vi forsikrer dig om, at vi i meget nær fremtid vil have tysktalende support tilgængelig 24/7.
Bedste ønsker,
Pledoo Team
Hi hpnokia123,
Your feedback is much appreciated.
We realize that losing can be disappointing, and we hope that next time luck will be at your side. This is not something that we can affect in any way.
However, we would like to apologize that you had a negative experience while contacting our customer support agents. While English is our primary communication language, we do have support staff that comprehends German, however, it appears that no German-speaking support staff was available at the time you contacted us, and we're extremely sorry about that.
We assure you that in the very near future, we will have German-speaking support available 24/7.
Best wishes,
Pledoo Team