Godmorgen, jeg har presset 1bet casino til at lukke min spillekonto og slette mine personlige data. De lytter ikke til eller svarer ikke på mine anmodninger i flere måneder nu. Ikke engang når jeg truer med at anmelde dem. Hjælp mig venligst.
Hey, I'm sorry this is happening right now, but I have one question: when we tried to help you, you stopped responding to the complaint. Why? How else can we help you if you don't cooperate?
If you still want our assistance, I would write an email regarding reopening the complaint. Atilla, who dealt with it, will definitely look into it.
Jeg kunne ikke længere få adgang til internettet. Beklager, jeg vil gerne have, at de lytter til min legitime anmodning om at lukke min spillekonto og slette mine personlige data og ikke genåbne den, medmindre jeg beder dem om det, som de altid gør, tak.
Det virker utroligt, men de har endelig lukket den ned for mig. Jeg håber bare, at de ikke genåbner den igen uden mit samtykke. Mange tak.
Glad that it finally happened for you. Hopefully it will stay that way so you don't get caught in it again.
Wishing you all the best.
Dear CasinoGuru team. Why is a casino with 0.0 in safety rating not blacklisted?
I have seen other player have requested this information, and out of the curiosity, I want to ask why?
Looking forward for your reply.
Hello, that's a truly amazing question. One would assume that a Safety Index with a value of 0.0 is equal to a blacklist. Such a casino should be avoided. Perhaps I do not understand the question fully, but I'll try anyway; our approach is to show as many casinos as we can review, not to hide the worst of them.
Let me know if I misunderstood the matter, please.
I understand, however as you say, "a Safety Index with a value of 0.0 is equal to a blacklist.". Why dont mark this casino as blacklisted than?
Have an amazing day 🙂
Well, because no safety and red warnings are insufficient in our books. In the past, we agreed that such a marker is not necessary. However, I found out that my colleague Matěj N. has been working on his blacklist. In my opinion, this blacklist is based on other features, as we already have the main marker: The Safety Index.
Have a nice day too. 🙂
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
