3 år siden
did not give a deadline
1GoodBet Casino – generel debat (side 3)
3 år siden
Then I leave the decision up to you.
If you prefer to submit a complaint, use this link, please.
2 år siden
Livesupporten virker ikke! Bortset fra et "så snart der er tid, så ordner vi det" eller sådan noget, så var der ikke noget svar indtil videre!?
Så blev der bogstaveligt talt stjålet penge fra mig live foran mine øjne!
Jeg spillede i en PRAGMATISK SLOT, satsede på 0,80 ....
Så fra omkring 77 € tilbagestående kredit... hoppede han ned til omkring 8 € rækkevidde... Jeg var uopmærksom, så bemærkede jeg det på et tidspunkt, med 5,20 € kredit stoppede jeg SLOT!!
Jeg kiggede på spilhistoriklisten og lavede et SCREENSHOT, alle kan se med deres egne øjne, at lige under €70 pludselig forsvinder ud i den blå luft!? Hvad kan man gøre i sådan en situation? 
Automatisk oversættelse:
2 år siden
a while ago, part of my balance disappeared, and in my other deposit the same thing happened, I contacted the casino who said to wait a month, because it was under maintenance, a month passed, the casino is no longer working, I contacted curacao via email, where I was told that it is not possible to process it because it is no longer regulated by them, so that's it? did I lose my 942EUR?
2 år siden
That sounds like fraud to me! 🙁
In my eyes, suggesting a month for the maintenance sounds very suspicious, I wish you had come sooner...
At this point, the casino no longer exists, which makes me worried significantly.
The only thing you have not tried so far is submitting a complaint. I do not dare to speculate about the result, however. Once the casino is closed, the management no longer exists. I'm sorry, it does not look good.
https://casino.guru/complaints/create
2 år siden
I can't find it on the list for the complaint, but the site sometimes works, and it has this link: https://licensing.gaming-curacao.com/validator/?lh=1d167917ffe0ca65c5cb08acf315e888&rlh=c7c0701eb5c551537911945b6e7f575a, shouldn't I try something that way?
2 år siden
I was offering you a free complaint through Casino Guru Resolution Center.
Fort that I sent you the green link. What you seem to be looking for is a complaint submitted to the licensing authority, but your link only leads to a validator - a feature that shows if the casino's license is still valid.
If I may, forget about the authority and click or tap this link:
https://casino.guru/complaints/create
It's the easiest way to get the support. Try that, please.
2 år siden
Jeg har $883 tilbage på min konto hos disse svindlere. De svarer ikke på breve. De forsvandt simpelthen sammen med mine midler!
Automatisk oversættelse:
2 år siden
Hi, I think you're not the only one having problems in the casino. However, I noticed that the casino has been closed for some time, so it will probably be harder to get a response from them in this case, and I'm afraid it will be just as hard to resolve your issue.
Anyway, the only thing I can suggest in this situation is to file a complaint, although I don't think it will be very successful.
Do you think you can at least try, even though it may not have a happy ending ?
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