2 år siden
I got served on my first attempt with the casino, I deposited $90 but they refused to pay me my winnings together with my funds!
1win Casino – generel debat (side 8)
2 år siden
I do not think its about the war, they operates from India I guess!
I and two others were tagged by the authorities after laying complaint with them, you can scroll the previous posts you'll see everything there in details.
Now the casino believes, Abdulrahaman is me!
In the case of finding out on multiple accounts, the security offices tends to be able to detect your ip address.
1
2 år siden
Hello Daniel,
I contacted the licensing authority after my complaint was closed as unresolved, since the casino refused to comply, they didn't respond to my complaint.
I got that email from the authorities on the 6th of September.
Maybe I wouldn't have contacted the authorities if they've responded to my complaint.
My case had been closed long ago, so I do not think there's anything that can be done from your side!
2 år siden
I just want to point out that it doesn't matter that any case was closed long time ago. The user can always reopen their case on CasinoGuru anytime.
1
2 år siden
Hi, I can see you already submitted a complaint on our website, which is probably the best option you have for now. I believe any withdrawals should be processed within 2 weeks. It's been even longer in your case so it's good you submitted the complaint.
2 år siden
hvordan kan de sige, at du havde flere konti? og under alle omstændigheder er det en russisk side, siger du at krig har noget med det at gøre?
eller er de upålidelige?
Automatisk oversættelse:
2 år siden
I don't think the war has anything to do with it. The casino didn't have a good rating according to our website even before the war has started.
2 år siden
ja.. jeg håber vi kan gribe ind i tide, og løse det på bedst og kortest mulig tid
Automatisk oversættelse:
2 år siden
Hello!
Within 14 days, a letter will be sent to you based on the results of checking your game account (the maximum time, if additional checks are necessary, can reach 30 days from the request.)
Best regards.
questo è il loro messaggio standard dal 26 settembre a oggi
2 år siden
I'm afraid you'll need to wait up to 30 days and then we'll see what we can do if the casino doesn't get back to you until then.
2 år siden
Hello!
Within 14 days, a letter will be sent to you based on the results of checking your game account (the maximum time, if additional checks are necessary, can reach 30 days from the request.)
Best regards.
questo è il loro messaggio standard dal 26 settembre a oggi
2 år siden
I do not want to get you panic, but this is the usual strategy the casino uses to confiscate funds.
Go through reject complaint, and even some of the unresolved complaints....you'll realise what I'm talking about!
2 år siden
I do not want to get you panic, but this is the usual strategy the casino uses to confiscate funds.
Go through reject complaint, and even some of the unresolved complaints....you'll realise what I'm talking about!
2 år siden
så jeg venter ... andet kan ikke lade sig gøre .. men det er latterligt at udbetalinger tager så lang tid. Men jeg kan se, at jeg ikke er den eneste ... grrrr !!!
Automatisk oversættelse:
2 år siden
okay, jeg er allerede tilfreds med at du er interesseret og du har givet mig mange svar ... mange tak
Automatisk oversættelse:
2 år siden
Hello Daniel,
I contacted the licensing authority after my complaint was closed as unresolved, since the casino refused to comply, they didn't respond to my complaint.
I got that email from the authorities on the 6th of September.
Maybe I wouldn't have contacted the authorities if they've responded to my complaint.
My case had been closed long ago, so I do not think there's anything that can be done from your side!
2 år siden
Hello, Hafsat
I guess I'd do the same, but on the other hand, I fear that no options have left. 🙁
2 år siden
That's the option i felt i had left.
Redigeret af forfatter 2 år siden
2 år siden
Jeg undskylder, men hvis mine meddelelser er GODKENDT i afsnittet KLAGE, hvad skal jeg gøre? hvem skal godkende?
tak skal du have
Automatisk oversættelse:
2 år siden
Men dette er ikke lovligt ... hvis jeg vinder penge, er det MINE penge
Automatisk oversættelse:
2 år siden
ok, jeg venter på, at Petronela ser på klagen, forhåbentlig god
Automatisk oversættelse:
