7Signs Casino – generel debat

Hvis du vil diskutere noget i relation til 7Signs Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

The casino is deceiving 7 signs. I won the amount of money more than 3000 euros, they refused to pay me and blocked my account. When I wrote to them, the chat operator answered that you did not pass the verification check, you violated paragraph 9.1. Although I did not violate anything, all the documents submitted to them for verification were reliable. When I asked on what basis I didn’t pass verification, no one answered me. They only write the same thing and you didn’t pass verification. This is the first time I come across such a casino that if you don’t pass verification, your account is blocked.

Hello,

It's sad that the casino failed to explain what was wrong. Sometimes, the reason is kind of a security matter, and the casino is not interested to provide its services to the player anymore. It stands still that in order to get the winnings, the player must pass the verification though. I'm not going to speculate what went wrong, instead if you feel that you need help because you are not aware of anything unusual and you played and behaved according to terms and rules, the complaint is your best shot now.

Please provide Nick with everything you've got from the casino, and be prepared that it will probably take some time to advance. 🙏

I have an account opened in more than one casino. I never had such problems if I didn’t go through verification right away, the casino re-sent a request for the necessary documents. But no one ever blocked the account. I couldn’t break anything. Yes, I sent Niku everything that came to my mail.

Without asking the casino, I guess it's just an open space for imagination, now it's time to find out more about that issue. Let's see what the complaint brings us.

Jeg har indgivet en klage

klagen blev afvist

Kasinoet beskylder mig for at have indbetalt penge fra en ven

Jeg har bekræftet kontoudtog, der viser, at jeg havde penge på min bankkonto til at indbetale

og jeg forklarede dem, at denne ven skylder mig penge, og jeg beviste det for dem, at vennen betaler pengene tilbage til mig

Derfor blev min konto blokeret, og mine €1000 blev tilbageholdt

Casino Guru gav mig ingen yderligere mulighed, de troede på kasinoet, og de lukkede min klage

Jeg har fremlagt flere beviser, hvor det er klart, at jeg har 100 % ret, men de ignorerer min klage

de ønsker ikke at genåbne min klage

Hvis denne sag er afklaret til mine rettigheder, vil jeg undskylde over for dette casino og til Casino Guru. Indtil da vil jeg vente og se

I'm sorry to see you in this unpleasant situation. If I may provide a piece of advice, never ever use anyone else's payment option. According to the complaint, however, the main complication lies elsewhere.

Quoting from the complaint:

"Dear Sabrina61, I was in contact with a casino representative and was shown evidence that you used funds from a previously closed account belonging to a different person to deposit at one of the casinos. This is prohibited as per the casino's terms of service and therefore we will be unable to help you further in this matter. Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future."

This is something you should never do again. Do you agree this is far from ordinary behavior a casual player would express? Especially from the casino's point of view?

Hvis jeg på det tidspunkt har 300 € på min konto, og jeg modtager 100 € fra personen og indbetaler 50 plus 50 i kasinoer

Hvordan ved du nu, hvilke penge jeg brugte?

dette giver ikke mening

det er meget nemt at beregne

Jeg kan også fortælle dig, at livechatten er den største svindler og løgner

Jeg har uploadet flere beviser, der vidner om dette, udbetalt i dag, udbetalt i morgen, alt er i orden, vi blandede dem sammen, bekræft venligst din konto, bekræft venligst, skriv en e-mail, jeg kan ikke hjælpe dig mere , bare fuldstændig forbudt fra dette firma

trist casinoguruen efter så mange dårlige kommentarer fra kundernes vurdering giver stadig en så god modtagelse af virksomheden

hjælp, hjælp

Jeg vil ikke råde nogen til at spille her i denne administration

de vil kun have problemer

Jeg har haft min værste oplevelse med denne administration

de vil aldrig svare dig, hvis der er problemer med tilbagetrækning eller bekræftelse

måske med meget held og lykke, hvis de indgiver en klage til Casino Guru

chancerne er 95%-5%

det er ikke op til Casino Guru, det er op til selskabet af disse kasinoer

JEG VIL TILBAKE TILBAKE ALLE MIN INDLÆDNING, SOM JEG BETALTE TIL VIRKSOMHEDEN

HVORDAN VED DU AT DETTE ER DEN BLOKEREDE PERSON HAR DU BEVIS PÅ DETTE

I understand you feel you are still right to claim your explanation covers all questions. But you should focus on the main point: You breached the casino's terms and conditions in a way that is absolutely nonacceptable:

"I was shown evidence that you used funds from a previously closed account belonging to a different person to deposit at one of the casinos"

Thus the rest like "How do you now know what money I used?" does not actually matter.

Have you seen this?

Check out the terms 9 - 9,1, please.

As stated in the complaint: We have been shown that evidence.

I know you want to, but do you feel entitled to be right - when it comes to refunds of your deposits?

This is a question of fairness, not wishes, I'm afraid. 🙁

Hej, har nogen formået at hæve penge fra dette casino?

For more information, you can always browse the user reviews for each casino. Here is the link for this one.

To be informed, reading complaints could help many times. For this casino, we have 14 of them here.

I hope it'll help somehow.

Is there anything we could do to be of any help? Do you experience some kind of issue, perhaps?

Hej,

Jeg advarer mod denne udbyder. Udbetalinger bør udbetales inden for højst tre hverdage. Efter tre hverdage fik jeg at vide, at økonomiafdelingen havde meget travlt, og at min tilbagetrækning ville blive forsinket. Efter yderligere to dage fik jeg at vide, at der var åbnet en billet hos økonomiafdelingen, og min udbetaling ville blive prioriteret. Jeg har ventet lige siden. Kundeserviceteamet lyver for deres kunder og river dem af fra start til slut. Jeg kan ikke anbefale dette casino.

Hey.

I understand how frustrating that must be.

May I ask if verification is also needed there or not?

It is unfortunate that our complaint team is unable to intervene earlier but needs to wait for the 14-day timeframe to pass, so hopefully it will really be resolved until then. 🤞

Nej, registreret via funid og ingen verifikation kræves

Did you get any updates from the casino, perhaps?

Nej, min udbetaling er forsinket. Udbetaling foretaget den 16. april