AllySpin Casino – generel debat (side 7)

I can see that your complaint is waiting to be reviewed now, so please wait until one of our first responders gets back to you and informs you what to do next.

I just received an email from this casino claiming someone won $90,000 from a $.45 cent bet on Big Bass splash 1000. Thats impossible, the maximum win in this game is 25000x, which would be $11250. I received several identical emails from the sister sites as well. Pretty ridiculous these casinos are making up wins that aren't even possible to take our money.

Hmm, that’s actually pretty interesting. Out of curiosity, have you tried asking the live chat or telling them how that’s possible when the highest possible win is what you mentioned? 

Absolutely I did and they just said they would forward it to the appropriate department. I also told them that I received identical emails from their sister sites and they didn't care. Where I live and probably lots of places this would be illegal, misrepresenting wins, and false advertising. The only reasonable explanation is that the person won $90,000 with a $45 bet, not a $.45 bet. I think this is ridiculous and I would never trust a website that lies so brazenly without anyone double checking stuff. Like the max win is 9x less than what they say.

You've noticed something quite interesting. I doubt they'll come back to you and admit it was a mistake or anything like that. But it's definitely good to be aware of what you're describing. I believe other players will keep this in mind if they read this and play there. 🙂

Now they are sending emails like this.

But when you click on the email it says you need to deposit. This website and it's sister sites are a scam.

On the contrary, I would say that these are standard emails that casinos send out, so I don’t see anything unusual about them.

Jeg har hævet €1500 siden 07/04 fra Allyspin, og pengene er ikke blevet indsat endnu (25/04).

Support svarer dagligt med de samme automatiske beskeder, uden at oplyse:

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De informerer mig om, at "de ikke ved, hvornår betalingen vil blive foretaget", hvilket jeg finder uacceptabelt efter så mange dage.

Jeg har allerede indledt en proces gennem banken og vil indgive klager til de kompetente myndigheder.

Til jer, der overvejer at bruge platformen — jeg har et alvorligt problem med udbetalinger.

That is a really long time to wait for your winnings, for sure.

May I ask if your account is already verified and if you have made any successful withdrawals from this casino before?

Our complaint team will review your case as soon as possible and inform you about any next steps.

Hej, hvordan kan jeg få mine penge ud af siden? 2 udbetalinger i træk er blevet annulleret af dem på grund af et såkaldt teknisk problem. Er der nogen måde at få mine gevinster ud af den side?

Hi, if they're having technical issues, I'd try to be patient for a bit. What exactly are they having trouble with, the payment method or something else? How long have you been waiting for the money?

Jeg har en fornemmelse af, at udbetalingsanmodningen ikke engang er nået til behandlingsstadiet, og de siger, at der er et problem med betalingstjenesten. Jeg lavede min første udbetalingsanmodning den 21.5, og deres behandlingstid er 3 dage. 3 gange, når de 3 dage er gået, er udbetalingen blevet annulleret.

Jeg har lagt mere information om problemerne op i beskedtråden. Vi må se, om det samme sker igen, når udbetalingerne venter.

Hello, I understand this is inconvenient. I browsed this thread and found more players from the same country with more or less the same description. I guess we can be optimistic because, the way I understand the matter, there is not a particular problem with the casino itself. Not sure what message thread you meant but we can continue following the payout here.

I hope it won't take long; keep us posted.

Hvad skal jeg gøre, hvis pengene ikke begynder at dukke op? Dette er min første udbetaling fra det casino, og jeg har spurgt, om jeg skal indsende nogen dokumenter, men de mener ikke, at jeg behøver det. Jeg venter bare. I går indsendte jeg endnu en udbetalingsanmodning, så den burde blive behandlet om 2 dage.

I understand the concern; on the other hand casio confirms there is no need for KYC and as far as I could conclude, everything seems to be in order with your withdrawal, so I suggest we wait for the outcome. As you can see in this thread, some payouts were delayed, but the money arrived.

Your withdrawals may be without any problem; therefore, I suggest we stay in touch to see what comes next, ok?

Hej, i dag kom den første udbetaling til kontoen. Jeg skiftede til en anden betalingsmetode, og det tog 2 dage før udbetalingsanmodningen ankom. Der er stadig 3 udbetalinger, der venter på at blive behandlet. Lad os se, om de også ankommer.

Og endnu en udbetaling annulleret af betalingsudbyderen, hvad fanden er det?

I see, so in other words there are no obvious complications; instead, some withdrawals did not make it through.

Could be related to a specific payment method, but I agree that the casino should lend you a hand and come up with suggestions or better say, instructions. You are not supposed to keep trying on your own, I'd say.

So, has the support come with anything useful thus far?

Det har været ret slemt, at jeg ikke har fået nogen hjælp, og da jeg sendte en e-mail om det, påstod de, at jeg selv havde annulleret udbetalingerne. Jeg rettede sagen og sagde, at alle havde annulleret på deres vegne 3 dage efter udbetalingen. Jeg var også nødt til at sende mange e-mails om dette problem. De har ikke sagt noget om at prøve en anden betalingsmetode. Igen blev 2 udbetalinger annulleret, og jeg er nødt til at starte venteprocessen forfra. Det er meget frustrerende.