AmunRa Casino – generel debat (side 2)

Godaften, jeg fremsatte en anmodning om tilbagetrækning den 2/2 og afventer stadig godkendelse. I kommunikation med dem er svaret altid, at det vil være afsluttet om 3 dage. Jeg spurgte, om han havde brug for dokumenter til identifikation og fik at vide nej. Hvor længe skal jeg vente på, at pengene bliver krediteret mit kort? Jeg brugte ingen bonus, og den udbetaling, jeg anmodede om, var med samme metode som indbetalingerne. I intet andet kasino forsinker de udbetalinger. Kan du hjælpe mig med at få mine penge? Beløb jeg anmodede om til udbetaling €220

Hi, I think that if you wait only a few days it is not a disaster. Some casinos don't make withdrawals over the weekend so you may have to be a bit patient. We give casinos 14 days to sort out the withdrawal process. 

However, have you had any successful withdrawals in the past at this casino ? 

I saw that you also filed a complaint, so if you don't get your money in the time frame, our team will try to help you. 

I firmly believe that you will receive the funds and the complaint will be resolved successfully.

Everything ok! I received the money! Thank you

Perfect. 🎉🎉😊

As I said sometimes you just have to be a little patient and wait. That was also the case here. Enjoy your win.

However, if I could ask you, would you also write this information to Petronela in your complaint so that she can close it ? That would be appropriate. 

Thank you and have a nice day. 🙂

Hej...Jeg er ret bekymret, da jeg registrerede mig fra Spanien, og jeg havde ingen problemer, selvom jeg har set her, at Amunra casino ikke er tilgængeligt i Spanien. Jeg har trukket midler, og det afventer stadig...Jeg er ret bekymret, da jeg har et stort beløb at hæve og ser de negative klager fra brugere, jeg ved ikke, om jeg vil være i stand til. Kan du hjælpe mig?

Det er det værste casino, hvor der kun er penge spiser væk fra dette casino spilleren vinder aldrig, spis kun casinoet væk

Hello

Hi, I also noticed that players from Spain are not accepted by this casino according to our site. 

However, do you already have a verified account here ? Were you allowed to register here and have you played here for a longer time and had several deposits or was this your first one ? Didn't you notice earlier that players from your country can't play here ? 

Let me know and we'll see what we can do.

Hello, do you have a problem here too or did you just lose money in the casino and didn't succeed ? The casino always has an advantage over the player who always loses his money in the end, so it's not unusual unfortunately. 

Anyway, let me know where you stand.

Hey, would you like to say something about this casino too ? Do you have any experience you would like to share ? 

Det er endnu ikke verificeret, da det står på siden, at det ikke er nødvendigt endnu, og jeg talte med en operatør, og han fortalte mig, at det ikke var nødvendigt endnu, men jeg indtastede mine oplysninger og min adresse i Spanien, og jeg var i stand til at tilmeld dig og indbetal pengene uden problemer. Problemet er tilbagetrækningen og endnu mere at se så mange negative kommentarer...

Yes, I understand that, but if you didn't bypass the casino and you entered all your details truthfully and you were able to deposit and lose money here, then according to our fair gambling codex you should be entitled to winnings as well. 

However, when you filled out the registration form, did you also have to enter the country ? Also, when you spoke to the operator, did you tell him you were from Spain ? 

Either way, in this case I would recommend to file a complaint and our team would try to help you if there is a problem with your withdrawal. 

Just click here and open it. ⬅️

Do you think you'll go for it ?  

Hej, i det øjeblik de lavede min første indtastning, selvom de ikke bad mig om at bekræfte, kom jeg ind i landet, da jeg registrerede mig, og jeg havde ikke noget problem. Jeg vil kommentere hvordan dagene forløber. Mange tak

Problemet er, at jeg har bedt kasinoet om permanent at lukke min konto nu og hver dag i en uge, og de ignorerer mig og besvarer ikke engang mine e-mails

It sounds good so far. 🙌 In any case, we are here. I look forward to hearing from you soon!

I see. A few days ago, you said you couldn't win in this casino, but the actual issue lies in the undisclosed account.

May I know what reason you provided to the casino, also how (in the chat or via email), and when you asked for the closure?

We usually take 72 hours as an acceptable time to cover all details for closing the account.

Additionally, do you have an active balance in the casino, please?

Thank you in advance for all these details. 🙏

Hej, jeg har 4.000 euro på min konto, og jeg vil hæve det. Jeg har fremsat en tilbagetrækningsanmodning på 500 euro den 11. marts og en anden på 500 den 12. marts. I dag er det den 13. marts, og de sagde inden for 3 dage, at de vil komme ind. Hvis de ikke kommer ind, hvad gør jeg så?

Wait and see if they are true to their promise that's all you can do for now.

Hi, I'd be patient for now. We give the casinos 14 days to sort out the whole withdrawal, so you're just getting started. Since the casino gave you a timeframe, we'll see if they meet it. If not let us know, but keeping a cool head will be important. 

Anyway, do you have a verified account with the casino yet ? Did you play with the bonus or not ? 

I'll wait for the answer. 

Nej, jeg har ingen bonus, jeg lavede en indbetaling på 300 euro, og jeg har 4 tusinde. Jeg vandt fra en vanvittig tid i disse dage. Jeg sendte dem en besked om, hvordan man bekræfter kontoen, og de svarede, at du ikke behøver at blive verificeret, og at min udbetaling afventer.