BC.Game Casino – generel debat (side 7)

Hej, jeg har problemer med tilbagetrækningen hos Bc Games. Jeg får ikke svar på min mail. Livesupporten siger bare, at de videresender det til serviceteamet. Udbetalingen er nu annulleret. Det siger bare, at check mislykkedes, selvom små udbetalinger tidligere fungerede uden problemer

Hi, did the casino give any specific reason why the check failed, or what does it mean to you ? It's pretty little if that's the only thing the casino will say. 

As for the fact that you have already withdrawn from the casino, has your account been fully verified? 

May I know what process led you to resolve several similar cases? I'm quite interested if you could share that with us. 

Jeg kan kun løse det ved at vide specifikt, hvad der skete

Så dette er et casino uden kyc for det første. Da indskud foretages med krypto. Det er dog frivilligt muligt for en formodet bedre service. Jeg har nu modtaget en delbetaling. Transaktioner mislykkes gentagne gange på trods af den samme tegnebogsadresse. Jeg får ikke en grund, bare at det bliver behandlet og sendt til back to end-teamet. Min mail blev besvaret. At de ikke behandler anmodninger om tilbagetrækning. Jeg bør kontakte live chatten. Og de sender alt videre. Så jeg går rundt i cirkler

Hello, dear user!

To ensure transparency and a safe environment, I urgently request that you explain the entire process of the solution you are actively offering on this forum. Are you affiliated with a company that handles casino disputes? If so, please provide a link to the company's website. There's no need to hide behind an anonymous account. 

Unfortunately, such initiatives are often seen as part of organized schemes that lure desperate people into sharing sensitive data. We've witnessed this in the past, so we want to avoid potentially harmful situations. 

Meanwhile, your posts remain hidden.

Your cooperation is greatly appreciated.

Jeg er ikke en del af nogen virksomhed eller ordning, jeg er simpelthen specialiseret i dette område, og jeg har mine egne metoder til at løse disse problemer, jeg er her ikke for at stjæle penge fra nogen, jeg vil bare hjælpe

Så venligst offentligt her. Jeg udleverer mine data.

If you got a partial payment, at least that's a small success. But, how long has the situation been going on with you still not being able to withdraw the money? 

However, it's strange that the casino can't give you any reason why there is a problem. 

Nevertheless, the fact is that we will have to wait and see how the situation develops. I saw that you have already filed a complaint and I wonder where it will lead. 

Also what caught my eye is that you mentioned: "However, it is possible voluntarily for a supposedly better service." So do I understand correctly that KYC can be done voluntarily ? Do you also know what better service you would get for it ? 

Then if you want to help, what would be the problem in describing your process to do so ? I mean, there's nothing to hide, is there ?

Jeg arbejder simpelthen anderledes, jeg taler kun med kundeservice live og via e-mail, men jeg har min egen måde at tale med dem på

Du skal blot have adgang til din konto og have adgang til dine afviste transaktioner, og så kan du tale med kundeservice med alt, hvad du har brug for.

Jeg har følt det 100 gange, og der er altid åbnet en billet. Nu er den tilbage på min spillerkonto. Jeg burde betale igen. Vent og se

Please describe how you can potentially help players. Frankly, I'm still missing a direct answer, so our position remains the same - I'm sorry.

Could you kindly explain how this will help this unfortunate player? I would honestly love to know because this is kind of strange in regard to the information the player has provided earlier:

"Transactions repeatedly fail despite the same wallet address. I'm not given a reason, just that it's being processed and sent to the back to end team. My email was replied to. That they do not process withdrawal requests. I should contact the live chat. And they forward everything. So I go around in circles!

Please make yourself clear; we only aim to understand what and how you want to achieve.

Opdatering: efter flere mislykkede hævninger modtog jeg mine penge. Jeg kan ikke sige, hvad det var.

What a relief!

Every positive news is like an energy infusion! 🙂 I think it doesn't matter if you have no idea what has happened because now you have the money and you can decide whether you wish to stay with this casino or try your luck elsewhere - and this is important, I'd say.

So, how do you feel about this casino now? 🤔

Jeg synes, det er alvorligt. Men servicen og informationen er virkelig dårlig. Jeg antager, at problemet var, fordi jeg indsatte med Bitcoin Gold. Som ikke er fælles valuta. Og hvis pungen er tom, kan du ikke hæve med det samme. Set ud fra det er det en automatisk proces.