BDM Bet Casino – generel debat (side 13)

Er dette bare ét eksempel på en afvist e-mail? Jeg har snesevis af dem…….

Her er et eksempel på en afvist e-mail

Dear player, try to calm down. I'm unable to give you the answers to questions you have posted here since my last reply.

I understand you are stressed out, but try to take a break instead. This activity must be extremely frustrating for you. I can't help you much in this situation, but Matěj can assist you. It just takes some time.

Since it's Friday today, how about you focus on leisure time activities? Try to give your brain and nerves a little break.

The rest will be handled through the complaint. Don't worry.

I would like to share my experience with BDMBet.

I requested a withdrawal of 1500 CAD on 25 August 2025 at 12:03 PM. The request was accepted and is currently stuck in "execution of controls".

Before this, my account was fully verified with all documents (passport, proof of address, proof of deposit, phone, and email). Support even confirmed in writing that my withdrawal would be processed within 24 hours. Later, they contradicted this by saying my account was "under investigation", but without providing any explanation or timeframe.

I have also provided details of my crypto wallet, including my TRX address (the same used for my deposit), my name, and my email. Despite this, my withdrawal is still pending.

This situation is very frustrating and I kindly ask CasinoGuru to look into my case and help me receive my rightful winnings.

Meget værre skete for mig. Jeg vandt mere end 14.000 euro, og med diverse absurde undskyldninger begyndte de, efter at have verificeret min konto, at anmode om dokumenter, der allerede var blevet sendt og godkendt, bare for at undgå at betale en eneste euro!

Jeg henvender mig til Matej for at hjælpe os med at hæve vores legitime gevinster, ligesom de hævede vores penge uden et ord, nu skal de betale.

Sportsvæddemålssider og casinoer er baseret på et tillidsforhold mellem spiller og bank. Taberne betaler!

Hello, sure thing. If the problem has nothing to do with the sports betting branch and associated bets, which we do not consider a casino situation, my colleagues will gladly take a look. Just describe it as best you can and they will review it.

Please submit your complaint against the casino here: https://casino.guru/complaints/create

Hope the complaint will help you!