BetAlice Casino – generel debat (side 3)

Jeg har ventet i næsten en uge på beløbet på PLN 900, og jeg vil sandsynligvis indgive en klage. Hvorfor skal jeg vente 14 dage, hvis det er mine penge?

I think we're slowly getting there. Fourteen days is the time allotted for the casino to resolve everything that needs to be resolved, and for us, that's the time when the player should have their money. There can be various reasons for the delay. Of course, I'm not saying that casinos sometimes deliberately cause delays so that players will continue playing with their money. 

However, this is our proven procedure, and we stick to it. You can file a complaint earlier, but we give casinos the aforementioned 14 days.

BetAlice provides clear information in its "Help Center" section about how long it takes to process withdrawals. When an operator provides such information, it must also adhere to it. Anything else is misleading the customer.

Jeg har ventet i en uge nu, og hvis jeg ikke får løn i dag, indgiver jeg en klage.

I understand that players often only see the days that the casino specifies. However, when it comes to international transfers, delays can occur that the casino has no way of resolving. Have they sent you the money yet, or not? Which payment method did you choose?

I dag indgav jeg en klage over dette casino.

Unfortunately, no. I have already filed a complaint about this, which will be published in about a week due to the 14-day deadline. For payment, I only use cryptocurrencies.

Jeg vil gerne bede dig om at lukke min klage, pengene ankom i dag. Tak.

Hey, I saw the complaint is in state- review.

I will let our team know about the situation.

Glad you got your money. 🙂

That's a shame. But I see that another player got their money, so I believe that you will also be lucky and get yours.

If that doesn't happen, then the complaint will continue and we will contact the casino.

If there are any updates, let me know.🙂

I submitted a complaint to you about 1 1/2 weeks ago. When the deadline for publishing the complaint expired, I was asked to confirm once again whether the problem had been resolved or not.

No, my issue has not been resolved, otherwise I would have marked the complaint as resolved.

Now i am waiting three more days for Casino Guru to respond to my reply so that the complaint can finally be processed. Honestly... this is wasted time and only causes more frustration. Utterly inappropriate.

https://casinoguru-en.com/complaints/betalice-casino-player-s-winnings-haven-t-been-received-5

Regards

R0UNDER

I know that it can be time-consuming, but the procedures are the same for everyone. However, I believe that everything will improve and the casino will be contacted soon.

The casino hasn't said anything else yet. Have you found out anything new?

Hahahaha... how can I make it clear to the Gurus that the answer is no? ... nein, non, nee, nö, nope, or eheh?

The fact that BetAlice has not yet responded is surely because you have not pursued my complaint and started to exert pressure on BetAlice. 

But what do I know? 🤷‍♂️

We haven't contacted the casino yet, but when we do, you'll see it in your complaint. However, players sometimes try to communicate with the casino outside of complaints, or the casino sometimes sends them updates. This is not unusual, so I asked about it since you wrote to me after a week.

Jeg har ventet på en udbetaling på €500 siden den 16. februar. Jeg får hele tiden det samme standardsvar fra supporten: det skyldes yderligere sikkerhedstjek fra finansafdelingen eller et for højt antal anmodninger. Jeg ved ikke, hvad jeg ellers skal gøre; mandag er der 14 dage.

Please let us know how the withdrawal is now. Still pending?

Our complaint team will soon review your complaint and inform you about any next steps if the withdrawal wasn't paid yet.

Status forbliver uændret; jeg har oprettet en klage.

Jeg vandt €400 fra casinoet i starten af ​​februar, men i dag, den 22. marts 2026, har jeg stadig ikke modtaget mine penge. Jeg har indsendt alle de ønskede dokumenter, men casinoet svarer ikke længere på mine e-mails. I kundeservicechatten får jeg altid det samme kopi-indsæt-svar: "sagen bliver behandlet af teamet".

Da jeg læste casinoanmeldelserne, bemærkede jeg, at mange andre tilsyneladende har præcis det samme problem.

Hvis nogen har nogle tips til, hvordan man kommer videre med dette, er de velkomne.

Hello, to be honest, I think you’ve been waiting long enough. From what you’re saying, it sounds like you went through verification recently, but it wasn’t completed? That would be very important to find out.

Even so, it’s good that you opened a complaint. I hope our team will be able to help you in some way. 

Jeg er også berørt. Jeg har ventet på €800 siden den 24. april. I går i chatten lovede Karem mig den 'sidste fase' – i dag, selvfølgelig, med deadline der nærmer sig, ingenting igen.

Hjemmesiden betalice3.com har ikke engang et synligt licensstempel. Det tyder stærkt på et mønster. Jeg har indgivet en klage til Guru, og jeg vil forfølge den. At annullere er ikke en mulighed for mig. Hvem ellers venter så længe i øjeblikket?