Update,
they have sent 2x £500 at same time this morning and still pending 1x£500 due on 5th October potentially as that would be 3 working days.
I will request £500 later tonight but then that would be the £2000 per week limit.
will update when I can.
That’s encouraging progress—two £500 payments have now been sent together. Have they already reached your bank account, or are they marked as paid only on the casino’s side?
With the larger balance you mentioned, I also need to correct my earlier estimate: withdrawing it under the £7,000 monthly limit would take several months, assuming payments continue regularly.
Hopefully the third request follows without complications. Keep us posted on whether the money arrives and how the next withdrawals go.🙂
Jeg har det samme problem, men bliver ved med at ikke udbetale mig. Jeg vandt 3600 sidste fredag, og nu endelig efter bekræftelse har jeg fået 3 udbetalinger, og jeg kan kun hæve 500 £ om dagen. Jeg har haft dem siden mandag, og jeg har stadig ingen penge. Jeg ser om jeg får nogen i dag, da det ville have været over 3 dage nu. Jeg vil bare ikke udbetale. Chatbotten gør ingenting, og det har holdt mig inde.
I’m havein the same issue keep not paying me out won 3600 last Friday an now finally after verification got 3 withdraw pending can only take 500£ out per day been going now since Monday and still no money see if I get any today as would been over 3 days now just won’t pay the chat bot does nothing have now froze me out
Waiting through verification and then still seeing all three withdrawals pending is understandably frustrating, especially when you can’t get a useful response from support.
You mentioned that your account now shows as verified after submitting your passport. When was that confirmed? Also, when you say they’ve "froze you out," do you mean you can’t access your casino account, or only that the support chat isn’t responding?
We generally allow up to 14 days for verification and withdrawal processing, so the wait since Monday alone doesn’t establish that they’re refusing to pay. However, they should explain any delay beyond their stated processing time. Have the requests remained pending throughout, or has any been rejected and needed resubmitting?
Already in bank that was instant I do use a Revolut account and get them to send via bank transfer to my euro account so that may speed things up.
will update over coming days.
I’ll request 1 more £500 tonight
then I’ll have to wait until Tuesday to make another as I think that will be 7 days clear.
Don’t want to push the boat by making loads of failed attempts.
Good to hear the money has actually reached your account. That clears up whether the two payments were only marked as processed.
It makes sense to check when the weekly allowance becomes available again before submitting another request. If you’re unsure about Tuesday, support should confirm how they calculate the seven-day limit.
Hopefully the remaining payment follows smoothly too. Your updates are useful for others following this thread, so please let us know how the next withdrawals go. 🙂
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