BETSSEN Casino – generel debat

Hvis du vil diskutere noget i relation til BETSSEN Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hvilken slags beskatning har Betssen i Finland?

Hello,

maybe it would be worth the time to ask the casino and consult its terms and conditions. 

Try this tab as well:

https://casino.guru/betssen-casino-review#tab=js-tab-payment-providers

I kasinoer uden for EU's økonomiske zone (praktisk talt Curacao) er det omkring 20-30% af gevinsterne, selvfølgelig ville jeg ikke nødvendigvis rapportere mindre gevinster

Hej, jeg indbetalte €10 via JetonWallet for velkomstbonussen hos Betssen Casino den 03/06/23, men den blev ikke krediteret, så jeg kontaktede chattjenesten direkte og forklarede bonusproblemet for dem uden at begynde at spille med mine €10 rigtige penge ... selvom hun er af den opfattelse, at jeg var nødt til at trykke på den relevante bonusknap før indbetaling, selvom jeg allerede har lært af CasinoGuru, at hverken bonuskoden eller indbetalingsmuligheden skal bekræftes før indbetaling. Der var kun en 10% tilbagebetalingsmulighed før indbetalingen for at bekræfte, men da kun for Sticpay- og Netteler-indskyderne. Jeg lavede et skærmbillede af det på min spillerkonto og sendte det til chattjenesten, men jeg får et dumt svar om, at jeg skulle have klikket på det for velkomstbonussen.. og at der bagefter ikke længere er muligt. Inden jeg indgiver en klage, ville jeg følge denne vej op

I know it's just 10 eur, but I understand your point. Casinos can add anything they want. Generally speaking, they don't want to do it manually, because it's time consuming. Anyway, if they want to lose a new customer only because they can't credit him a bonus (a bonus that everyone else gets anyway), it's their choice. Don't start playing with your deposit until it gets resolved. I also suggest you to contact them via email, add screenshots etc. You might be more lucky.

10th July - casino available for ukrainian players. Won there ~1,4k USDT out of ~270 USD deposit through CRYPTO.

11th July - casino blocked my account and decided to refund deposit only (their RISK MANAGEMENT team)

12th July - casino says that they don't allow ukrainian players to play in their casino.

Imagine what would happen with guy, who won in 10 times more. Do not recommend to anyone. They are just ripping of their players. Especially from poor countries.

This is interesting!

And additionally, now they claim the only thing they can actually do is to refund the deposit (or deposits) because players from your country are not accepted anymore. In the meantime, no chance to pass the KYC for you...

Did I miss anything? I read your complaint just briefly.

That's quite ridiculous, I'd say.

If the management plans to restrict a certain country, some measures need to be taken first. I would start with verifying players affected by the restriction to ensure they will get the balance previously gained by actually applicable conditions...

Jeg fik heller ikke bonussen, jeg har angiveligt slettet den, hvilket er løgn! Jeg kontaktede support, før jeg begyndte at spille, og jeg fik at vide historien om selvsletning, og de kunne ikke give mig bonussen.

The casino is so fine ,cool and wunderful ...

Sounds great. How did you manage to come here, if I may ask? 🙂

Betssen is Good platform to play Deposit are also fast but there verification Of customer is quite odd , I have provided all necessary documents required for a casino to verify I provided Id card selfie as they demanded as well as bank statement and adhar OTP during time of deposit (adhar OTP is quite a confidential thing and it gave all details of individual )but they are not verifying me and asking again and again for Additional Documents , Please casinoguru help me Even I said that you can ask for any documents but still they are just saying give this give that

Hi, I see that the main problem is verification. Since you have to give some documents all the time, does the casino always ask for something else or does it ask you for a specific document several times ? What other documents should you provide to the casino ? 

Anyway, I saw that you have opened a complaint, so if it continues like this, our team will try to help you. 

Hi

please note this casino had closed my accounts after I won more than USD 6000 and this is not a and I need my money ASAP

Hello,

I honestly do not know where I should begin. We are currently unaware of the reasons behind the casino closing your account, so could you please provide more details so we can discuss this further?

Hi

they had informed due to the management team it was closed and no evidence provided and they had given some terms and conditions which I was asked to provide some evidence but nothing given

Hi! Aha! It seems to be in accordance with the management's decision - end of the line.

Can you kindly share the statement? Are you certain there was no specific mention of a rule? You know, proofs are not as common as one may think, but terms breached should be stated.

I really can’t remember and I was asking the evidence and they can’t simply close the account after wining

Could you please clarify how the casino informed you? Did you receive an email, for example? Can you find it to provide a screenshot here, please?

In my opinion, knowing the reasons is the key to finding the best approach.

Hi

i really can’t remember coz they sent me lot of clauses