Hello, great it is a 1/2 positive message after such long process. So, the verification is successfully done. Now you need to get information about the canceled withdrawals. Keep contacting them please with emphasizing that the verification is in order and that you are demanding the explanation. If the troubles persist, feel free to submit the already mentioned complaint. 🤞
Hi Radka and Magda, i also have a problem with withdrawing from Betstro. Can you please assist on what i should do. When i realised that Betstro and customers in this thread have had some troubles with withdrawing i knew that i probably will also need help. I have sent in all the documents that is required and have emailed Betstro and said "Please verify my account so i can go on with withdraw. i Have 200 euros on the account that i want to get out. What should i do?
Hello samuellbackman, I am sorry for that. As I see, similar posts regarding this casino are starting to multiply here.😕 Let me ask you first, when did you send your documents for verification please? because we allow casinos 14 full days to proceed with the KYC and the withdrawal. Thank you
Tak fordi du kontaktede os.
Vi vil gerne informere dig om, at dine dokumenter er blevet kontrolleret og verificeret
Det er det, jeg får i dag... men udtrækningen blev igen annulleret.
Thank you for reaching out to us.
We would like to inform you that your documents have successfully been checked and verified
Thus is what i get today... but witdraw was again canceled.
Hello Koppari, I moved your post to this general thread so you can browse it easily. As you can see, some players faced a few issues during the KYC, and even complaints have been submitted due to the same issues.
The casino's score is pretty low - called very bad, so I would skip this one, personally.
Don't tell me you have a pending withdrawal... 🙂
I'm sorry to hear that.
Well, we allow casinos 14 full days to fulfill the KYC and the withdrawal, so have you ever withdrawn from this site before? When was your KYC finished, please?
Anyway, I will not speculate about the withdrawal speed, as I mentioned the reputation is very bad... 🙁
Hello.
How did you find this casino? Had you checked any information about the casino before you decided to make a deposit?
Looking at the review makes me certain you made a bad choice.
Consider for yourself: https://casino.guru/betstro-casino-review
Anyway, what happened precisely? Is your payment delayed? Are you verified?
Hej, jeg registrerede mig hos Betstro og var i stand til at vinde i alt €2500.
I går uploadede jeg KYC-dokumenterne og venter nu på bekræftelse. Support har allerede bekræftet modtagelsen af dokumenterne.
Jeg sender en opdatering om, hvordan KYC og tilbagetrækningsprocessen fungerer.
Pascal107
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Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.