BiggerZ Casino – generel debat

Hvis du vil diskutere noget i relation til BiggerZ Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

I made me first withdrawal at Biggerz casino..$3300 ..they took it all and gave me back my original deposit of $50.. something about ip address..I used my data on my phone,, this is not right

Does anyone in your household play at this casino, perhaps?

That might be the reason for cancelling the winnings from the bonus you played, actually.

Nope just me

lead Online casino .

Please tell us more.

Hej alle sammen, jeg har store problemer med dette casino! Jeg vandt €1500... Ifølge chatten er min konto fuldt verificeret, og de har tekniske problemer med udbetalingerne! Der har været fire dage med softwarefejl! Hver gang jeg spørger, hvornår mine penge endelig ankommer, fortæller de mig, at de ikke kan give en tidsramme... Jeg er ved at miste viden og ved ikke længere, hvad jeg skal gøre!

Hello, well, if the casino really is having technical issues, then you’ll just have to be patient until they resolve them. It might not be entirely pleasant, but it’s necessary. Are they having problems with withdrawals in general, or perhaps just with your payment method? 

We give casinos 14 days to resolve the issue and send the player their money, and if that fails, then we can step in if you feel like there’s nothing you can do. 

But as I’ve seen, you’ve already filed a complaint, since it’s pending review, so you’ll have that as a backup in case the casino doesn’t send you the money within the specified time limit.🙂

Hej, i dag hævdede casinoet, som svar på mine forespørgsler om udbetalinger og tekniske problemer, at der aldrig havde været nogen tekniske problemer... Hvor har jeg fået disse oplysninger fra?! Heldigvis tog jeg skærmbilleder af alle chats, da transskriptionsfunktionen ikke virker, hvilket er mærkeligt... Da jeg derefter gav chatoperatøren navn(ene) på de chatagenter, der havde fortalt mig om de tekniske problemer, modtog jeg kun en kopieret og indsat besked til gengæld.

Oh, I wouldn't like that if there are two different versions of what the casino is telling you. Then I'd think they're probably stalling on purpose.

So when you wrote to them again, what did they tell you this last time?

Jeg har skærmbilleder, kan jeg uploade dem her?

Det er alt sammen på tysk.

Well, now we only have to see if our complaint team will be able to get in touch with the casino when the right time comes.

Keep us informed about any updates, though.

I dag blev jeg igen overrumplet i chatten! Pludselig ved ingen noget om tekniske problemer... De har ingen tidsramme... de kan gøre, hvad de vil med kunden... og der er en rød advarsel på Trustpilot vedrørende falske anmeldelser... Jeg har aldrig oplevet noget lignende i 20 år med casinospil 😔

It surely is hard, especially if there is no exact answer. Right?

Try to keep it up, and let's wait for the next move together.

Jeg oprettede en kryptokonto i går og fik min udbetaling udbetalt i Bitcoin... det virkede inden for få minutter.

👌 Awesome news! Thank you very much for sharing! Considering the rest you mentioned earlier, what are your current opinions on this casino? To be honest fake reviews does not always indicate bad casinos, just extreme approach to advertising, thats my experiences with fake positive reviews we are getting here. 🙂

Dette casino er noget elendigt, min konto blev blokeret på mindre end en uge, og de beholder nok mine penge, så...

Hi, for the casino to do that, it would also be good to give a reason why it should do so.

So did the casino tell you what happened, at least in general terms? 

Nej, de forklarede mig ingenting. Jeg spurgte i chatten, og de fortalte mig, at det var en beslutning truffet af ledelsen, hvilket er det samme som slet ikke at fortælle dig noget.