Boomerang Casino – generel debat (side 5)

If you play in casinos, I think you know that some deadlines set by casinos, regardless of which casino, may not be 100% achievable. 

As you mentioned, verification often occurs during the first withdrawal. Therefore, based on how long this process takes, they may not be able to meet this limit. In any case, verification is important for both the casino and the player.

Then there is the payment method you have chosen for withdrawal. So what was it? This is something that the casino does not have complete control over. This means that if they send the money and you have, for example, a bank transfer withdrawal, it can easily take up to 5 days. And so they would no longer be within the timeframe they gave you, but it may not be their fault. 

So first you need to consider all the circumstances and then look at the whole situation.

In any case, I would say that if the casino cannot meet the timeframe it has stated somewhere, it should not put it there at all. Sometimes it is unnecessarily confusing for players, and I am not surprised why.

We give casinos 14 days to pay out to players, so if nothing happens, please contact us again and we will try to help.

Boomerang er ret velkendt, men efter min mening afhænger det virkelig af, hvad du leder efter i et casino.

Jeg har for nylig prøvet andre lignende platforme, primært for at sammenligne brugervenlighed og webstedsstabilitet. I nogle tilfælde var oplevelsen mere problemfri, især når jeg loggede ind og brugte dem på mobilen.

Thanks for the info.

I would like to ask you not to share the link that you always share in other threads under various casinos that have nothing to do with this.

It is not allowed, and it is also advertising, which is not permitted here. 

Here are the terms, and please stick to them so you don't get banned. 

Thank you.

Why this casino does not have the verification process automatically? for people with gambling problems this could be a problem. specially when withdrawal take forever.

That would be a good question for the casino. Many casinos don't have that.

Players with gambling problems would be better off not playing and finding something else to do instead of playing in casinos. 

I understand that personal responsibility is part of gambling. However, many people reading this forum — myself included — struggle with gambling-related issues.

When concerns are raised about delayed verification and slow withdrawals, the discussion is not only about individual choice. It is also about platform design and harm reduction. Policies such as earlier verification or faster withdrawals can reduce risk for vulnerable players.

Saying that people with gambling problems should simply avoid casinos may be true in principle, but addiction is more complex than that. Acknowledging this complexity would reflect empathy and responsible moderation.

As a visible representative of this forum, your responses shape the tone of the discussion. Addressing both personal responsibility and player protection would strengthen the credibility of the platform.

I know what you're talking about, and I agree with you and how it could or should be. I don't deny that casinos are sometimes not player-friendly and try to do a lot to take advantage of vulnerable players.

The truth is that responsibility lies on both sides. Casinos should try to make it as easy as possible for all players, protect vulnerable players, and so on. However, as we can see in many cases, this is not always the case. 

But I also wonder, when players are vulnerable or addicted, do you think that faster withdrawals or KYC will help make things better? Or will it just increase the likelihood that when players get everything quickly, they will also give it back quickly? That's just my opinion, and it might be nice to see how you or someone else sees it. It could be an interesting discussion. 

Thank you for raising that question.

I can only speak from my personal experience as someone who struggles with gambling addiction and is currently in a rehabilitation and regulation program.

Addiction is not purely rational. When a vulnerable player wins and the withdrawal process is slow, that waiting period can become a very dangerous psychological space. It creates anxiety, anticipation, and emotional swings. In that state, the brain often looks for relief — and the easiest relief is to cancel the withdrawal and gamble again.

For someone in recovery, faster withdrawals are not about "getting the money quickly to gamble it again." In many cases, it is the opposite. Once the money is out of the casino ecosystem and back in a regular bank account, the emotional intensity drops significantly. The gambling cycle is interrupted.

Delayed KYC can create another risk: when verification only happens after a big win, it can feel like a barrier placed exactly at the most emotionally vulnerable moment. Early verification (before deposits or early in the account lifecycle) removes uncertainty and reduces friction at the withdrawal stage.

Of course, personal responsibility is essential. I fully agree with that. That is why I am in a program and actively working on regulating my behavior.

But harm reduction and personal responsibility are not mutually exclusive. Structural protections and responsible design can support people who are already trying to do better.

For some of us, small design choices — like automatic early verification or faster processing — can make a meaningful difference in breaking the impulsive loop.

That is just my perspective from inside the struggle.

Cheers.

Thank you for your reply. I understand that KYC and withdrawals are probably the most important things for players, and in many cases it wouldn't hurt. Unfortunately, casinos realize that sometimes it's better to delay things. On the other hand, players sometimes can't wait and start writing nonsense after two days. 

I am also grateful for what you wrote about your situation, and I believe that you will be able to get out of it with the help of the program you are currently participating in. 

We are probably talking about a situation that is not so complicated that it couldn't be like you described, but we must realize that in some processes, casinos also have their procedures, they cannot intervene in everything to speed things up, and on the other hand, they know about delays. 

That's why I said that responsibility lies with both sides, even though it's probably difficult to say that to a player who is addicted. 😕

Har nogen erfaring med Boomerang Casino? Jeg vandt €322.000 der og får kun latterlige €7.000 udbetalt hver måned.

Jeg vil gerne dele mine oplevelser med Boomerang Casino her og også bede om råd.

Over en længere periode indbetalte jeg mellem €10.000 og €15.000 hos Boomerang. Ligesom mange andre spillere drømte jeg til sidst om at vinde en rigtig stor gevinst. Og det var præcis, hvad der skete: gennem forskellige spil og live roulette vandt jeg i alt omkring €322.000.

Ved første øjekast lyder det som en succeshistorie. Men det virkelige problem begynder med udbetalingerne. Selvom min saldo er på min spillerkonto, foretages udbetalingerne kun i meget små månedlige rater. Med i alt €322.000 ville det tage år at hæve alle pengene.

Det er særligt frustrerende, at der ikke findes konkrete svar. Supporten refererer til interne processer, VIP-managere kan ikke tilbyde bindende løsninger, og på trods af klager gennem forskellige kanaler ser situationen ikke ud til at ændre sig.

Derfor spørger jeg mig selv: Hvad ville I gøre i min situation? Er der nogen erfaringer med lignende sager eller måder at nå frem til en hurtigere og mere retfærdig løsning?

Min hensigt er ikke at nedgøre casinoet. Gevinsterne blev korrekt krediteret. Mit eneste problem er den ekstremt langsomme udbetaling af så stort et pengebeløb.

Hello and thanks for bringing this situation here on the forum. First of all, let me congratulate you on gaining such a wonderful sum. Secondly, I see that the associated complaint has been ongoing, and the casino responded over the weekend. I cannot see the response due to safety measures, but I hope the complaint will provide support for the effective payouts.

Just be sure about the matter at hand. Am I correct in assuming that the casino adheres to the limits stated in its own rules, or is it having problems following the withdrawal limits?

Hej Radka,

Tak for dine venlige ønsker.

Boomerang Casino betaler mig i øjeblikket penge, men kun 500 euro pr. transaktion og 7000 euro om måneden, som jeg nogle gange ikke modtager fuldt ud.

Jeg har i øjeblikket tilbudt dem en aftale, hvor de betaler mig €275.000 og kan holde forskellen på €322.000.

Desværre tager dette flere år.

Her er et skærmbillede

Hej, det ville være et godt kompromis; måske ville casinoet gå med til det, men jeg ville håndtere det hele via Bitcoin eller en anden kryptovaluta.

Tillykke med din sejr!

Hej Betsize0

Tak for din lykønskning. Ja, jeg håber de går med til det, ellers tager det 45 måneder...

Hvis de deltager, vil det ganske vist være i BTC - den bedste mulighed for os tyske spillere.

Jeg håber virkelig, det lykkes for dig – for det er svært at forestille sig en mere generøs og forstående tilgang.

Det største problem er imidlertid, at selv med €7.000 om måneden er det meget sandsynligt, at der gentagne gange forekommer betalingsmisligholdelser og forsinkelser. Det er netop derfor, at mange spillere mister tilliden til sådanne casinoer.

I see, and thank you for the details and screenshot.

It's kind of a dark side of winning huge. Most casinos specify max cashout limits in their terms, so one can protest only when those limits are not met. Yet I understand how frustrating the situation must be. Casinos are not lotteries but the best possible solution should be the goal.

Let's see whether the casino accepts the compromise. I honestly wish you the best deal!

Desværre sker det, du skrev @Betsize0, det er forsinket, og de kan ikke få noget gjort. @boomerang Casino er ekstremt dårligt, og sidens vurdering skal absolut sænkes.

Er der nogen, der ved, hvem der ejer denne side, eller hvordan man kontakter ejerne? Supporten er forfærdelig. E-mail, telefon eller chat – det er alt sammen forfærdeligt. De har så mange penge i deres tegnebog, men de er for grådige og nærige til at sende kundernes penge ud. Det er så frustrerende, især fordi en så stor gevinst fuldstændigt kunne ændre mit liv og åbne op for nye muligheder.

Her er et lille skærmbillede af, hvad de har i deres pung.

Disse sider burde alle forbydes... -.-