CasinerX Casino – generel debat (side 4)

ygorjogosx@gmail.com email

Jeg sendte e-mailen med dokumenterne og ventede på svar

you wil get your money ,dont worry.it is new casino with some bugs.

Jeg venter på at bekræfte min konto, så vil jeg foretage en indbetaling på 100$, så jeg kan hæve.

oke ,good luck .the casino seems genuine to me .i deposited 2x i won then i lost it so i cant comment on payouts but soon l will 😀

Aha! That technically explains a lot. 😀

Of course, you should get a proper explanation, but as I said, it seems the lack of communication is the real pain in this casino.

May I know how much do you try to withdraw? I would start checking the withdrawal limits, or anything "useful" stated in the rules. 🤔 Trying to figure out a good hint, well... Could really use the casino's cooperation.

Based on the bonus description we got from the casino, I think those are dollars:

"Maximum cashout: $250The maximum amount of money you can withdraw from this bonus is limited to $250. If you win more than that, the exceeding amount will be forfeited.":

Check it out right here.

No need to repeat it's the casino's job to answer such questions properly. 🙁

i personally never take bonusses just to avoid all these misunderstoodings .in rarely cases when i lose big i take the bonus just to cool off and in my mind i am not playing to win .just deposit double what you will ing to play and be free with everything.that is my openion.

Well, the operator says 100$ - I'd say you got the answer. For now, you should make the deposit in order to withdraw your winnings. According to the screenshot, I think the wagering is completed. Though a direct response would be better than "Have you read the rules?"🤔 Not a polite chat at all, if you ask me...

I agree. From my point of view, this whole situation was handled pretty weirdly by the casino, it drew quite a picture. I doubt such an approach addresses players in a positive way 😀.

Let's hope they learned the lesson...

Jeg forstår virkelig, når et kasino mangler personale eller på ferie eller hvad som helst 🙂

Jeg er faktisk ikke en person, der er stresset over ventetider, men mere end 2 uger er for meget for mig personligt. 🙂

Hvis jeg allerede indbetaler på et casino, så forventer jeg i det mindste støtte fra casinoet.

Det er vigtigt for mig, at du reagerer på mine bekymringer så hurtigt som muligt, ellers føler du dig ikke godt tilpas, og det tror jeg ikke nogen spiller ønsker 🙂

Jeg siger ikke, at dette casino er dårligt og værdsætter casinorepræsentantens svar her, men med al respekt, har jeg virkelig mistet interessen for at spille her.

Jeg vil kun bede casinoet om at reagere over for spillerne i fremtiden, ellers vil det skade dem, og jeg mener det virkelig godt, fordi jeg synes, at alle har ret til at tjene penge med deres casino 🙂 men selvfølgelig spilleren (den vigtigste del) ) kan ikke ignoreres, og intet står i vejen for din succes. 🙂

Lev og lad leve 🫡

Men svar venligst kunderne ved at gøre, så du gør dig selv en meget stor tjeneste.

Jeg ønsker casinoet al mulig succes!

De sagde, at jeg var nødt til at sende dokumenter for at validere kontoen, jeg sendte dem i går, og jeg venter på deres svar

Agrred - It's all perfectly clear to me! And the request you made toward the casino stuff is precise. 🙂

It's great to have you back 😉🙌

It's good. This process is called the KYC (Know You Customer) verification. As soon as it's done successfully, you'll be much closer to a successful withdrawal.

Let us know how it goes, I still have "a little concern" about the casino's support. So, I'd love to keep track of your progress.

Min konto blev bekræftet i dag, jeg spekulerer på, om jeg vil indbetale 100$ for at kunne hæve. Jeg er i kontakt med dem, nogle gange tager de et stykke tid at svare, men det gør de. Jeg er i tvivl om jeg vil indbetale for at hæve, fordi jeg fik at vide, at indbetalingsbeløbet kunne hæves, i alt 375$

Nu fortalte han mig, at han ikke kan gøre det mere, kun 250$, kompliceret..

Hello Ygor,

We try our best to communicate with you all the details about the bonus, Which is in our Promo page on CasinerX, NO deposit bonus max withdrawal amount is 250$ That are the terms.

Jeg ved, at maksimum er 250$, men det beløb, jeg indbetaler, burde også kunne hæves med bonussen!

Jeg foretog den nødvendige indbetaling på 100$, stadig intet frigivet til at hæve! Jeg klikker på træk tilbage til casinoets hjemmeside

i know that is a bug on the site .i made note of it to the casino but it still not fixed.when you use withdaw option it jumps back to home page .

Hvordan skal jeg trække mig nu?