CasinerX Casino – generel debat (side 5)

send an email to george support manager.i think email is on this topic

here:

gmorgan@casinerx.com

gmorgan@casinerx.com

Indtil videre har jeg ikke sendt noget svar!

i think because you won with a bonus they just delay the payment.yoi know what i mean .it is free money. have patient!

May I ask you to respond to the deposit question as well? I feel the player could use some explanation. Especially, when another has mentioned a bug on your site associated with withdrawals.

It's just a kind plea.

Thank you for considering.

Normally such deposit need to be wagered too in order to get available for withdrawal. It's due to the Anti-money-laundering policy. Have you checked the rules? I would start right there to be sure.

Though I agree the support should explain. 🤔

Svarene blev ikke engang sendt en e-mail for dage siden.

Det er bare ikke et godt sted at spille, uanset hvem der siger hvad.

Faktum er, at der er flere problemer end gode tider her.

Uanset om det er en bonus eller ingen bonus, så bekymrer de sig næsten ikke om deres kunder her, og det er simpelthen ikke muligt.

Gode kasinoer behandler folk, der lægger penge i deres kasse, forskelligt.

Nej, der står ingen steder, at du skal satse indbetalingen, jeg har allerede kigget og kunne ikke finde det, jeg talte med dem i går, jeg venter på den udbetalingsanmodning, jeg lavede.

Siden frigav udbetalingsdelen, men kun for udbetaling via kort, her i Brasilien er der ingen måde at modtage penge på, så jeg valgte via krypto, men du skal sende det via e-mail for at hæve. Jeg venter på e-mailen. sendt med anmodning. byttet

Vender tilbage her for at informere dig om, at de stadig ikke har svaret mig via e-mail, med henvisning til min anmodning om tilbagetrækning!

Absolut dumhed efter min mening, og jeg mener det virkelig ikke på en dårlig måde.

Det er én ting at være NY og måske ikke 100% bevandret og noget helt andet ikke at svare folk.

For at være ærlig føler jeg mig også svigtet af dem.

Ingen e-mails.

Efter 10 dage sendte jeg en anmeldelse til Guru, og samme dag svarede casinoet med anmodningen om at skrive en e-mail, så de kunne hjælpe mig, og jeg venter stadig på denne e-mail den dag i dag. 🙂

Sådan får man ikke kunder.

Ingen skal have så meget stress, mens de spiller, det er ikke sjovt.

Hello, 

Hopefully you will receive your answer, they have 14 days as per what the complaint said. However, I do understand that you want to get your money asap. But from our experience it is usually done within 14 days. You also have timer on your complaint to keep track of that.

Do keep us informed if casino gets in touch with you or you receive your funds.

I fully agree that playing should be fun, not stressful but again you are betting your money so stress comes naturally. However there are certain measures to keep the stress as low as possible, either by money management, playing with funds you are actually willing to lose.

Hej, de har lige betalt mig via krypto.

Gode nyheder!

Tillykke!

Definitiv.

Jeg tror, at hvis et casino søger at tiltrække kunder, skal du bare få spillerne til at føle sig godt tilpas, ellers vil de søge andre steder.

For at være ærlig, så er jeg lidt skuffet, fordi jeg ikke har fået svar i flere dage 🙂

Men nu er det ikke halvt så slemt 🙂

On Sunday, they contacted and asked for documents for verification, I provided them. After that, silence again. Some resources can verify a user in 10 minutes. Two days have passed here and nothing. It's just horrible

Well, according to other posts in this thread, I'd say you're not alone. 🙁

As far as I know, some casinos seems to be working on weekends but not in full strenght. Still, its Wednesday, seems like they are not in a rush.

Let me know how it goes, will you?

Hello, Yes of course. a few hours ago I received a message from gmorgan@casinerx.com. He claims that players from Ukraine are not allowed to play CasinerX because their jurisdiction does not extend to players from Ukraine. And also I have few questions

where can I find this information on your site?

If this is really true, then why was I able to register an account, get a bonus, play slots and make a deposit?

Why didn't I see any message about this during registration?

And in general, I have extremely bad impressions from interacting with them. Some of the users of the site rightly said that the purpose of the casino is to give people entertainment. Instead, they ruined my mood for exactly one week with their inactivity and lack of elementary ethics of behavior. And I believe that there can be absolutely no excuses for this.

My late grandfather always liked to repeat: "If you can't do it, don't do it. That way you won't disgrace yourself and you won't harm anyone."