Casinoly Casino – generel debat

Hvis du vil diskutere noget i relation til Casinoly Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hej,

Jeg har ventet på en udbetaling på €300 i et par dage.

Mærkeligt nok blev udbetalingen allerede annulleret én gang af systemet, ifølge live chatten ville betalingsudbyderen (Mastercard) have nægtet accept...

Hello.

Thanks for sharing with us here. It happens more often, If I may add. Check out the forum you'll find many players from Germany, Austria, and several other countries with similar problems. Certain payment options just become unavailable.

Can you pick up a different payment option, please?

Hello I have deposited about 1k and nearly made 7k… I asked for withdrawal of 500€x2 because that’s the max I can ask per day and 2 days now without any response… Is it normal? Do you think I might get scammed?They didn’t ask for any documents of ID or anything…How much is the normal withdrawal time?

Hello there.

The withdrawal time varies a lot. Still, normally you need to be verified first, so I'd focus on that. Have you tried contacting the live chat or support? 🤔

God dag

Jeg indsatte 300 francs på Casolyno Casino med en velkomstbonus, og efter en vellykket indsats vandt jeg 3900 franc. Nu kan jeg dog kun udbetale 500 hver 24 timer, som support fortalte mig. Jeg har ventet i 2 dage, og der er ikke sket noget. Bare en bekræftelsesmail fik den. Nu har jeg læst alle disse negative kommentarer, og jeg spekulerer på, om jeg nogensinde får pengene, eller skal jeg forberede mig på en klage?

The max withdrawal allowed is really low and many users report delayed payments, if you have not completed KYC they will probably ask for it and now you will have to wait for your documents to get checked and then wait once again for the withdrawal, ask support if KYC is required for the withdrawal to be processed, some casinos enforce verification after a first withdrawal is requested and others after certain cumulative withdrawals amount is reached, not sure what the case is with this casino. Since you played with a bonus, it's usually subject to further checking, which delays payments, wait 2 weeks and if it doesn't get completed file a complaint

Jeg har lige modtaget en e-mail om, at udbetalingen blev behandlet. Indtil videre har de ikke spurgt mig om kyc. Jeg finder det her mistænkeligt. Vil se om udbetalingen kommer.

Good to know, I would recommend you verifying your account if you plan to bet there regularly, that way future withdrawals don't get delayed in case the casino tries to enforce KYC

Godmorgen jeg vandt på casinoly og desværre lader de mig ikke have pengene hvordan kan jeg gøre det?

Jeg fremsatte en visumtilbagetrækningsanmodning på 500 euro, fordi jo mere jeg giver, tillader de ikke, og jeg får desværre ingen svar

Hello.

Well, I would like to help you, but for that, I would need further explanation.

Did the casino notify you about any complications? Has your casino account been fully verified? If so, when did you receive confirmation?

Let me know, please.

Stay away big scam

Any explanation? Are you in trouble? 🤔

Casinoly withdrawal problem plz help me 🙏🙏🙏

Hi could you describe what specific problem you have ? I can see on the screenshot that you seem to be getting kicked off the site. But it's throwing you out where you have to enter the withdrawal or what is it ? Could you please tell me a bit more ? 

Jeg anbefaler ikke dette casino, du kan kun hæve $500 per dag, og det tager mere end 7 dage at betale det (og jeg venter stadig på mit udbetalingsindskud)

Hi, I think if you have this experience, I don't blame you for not recommending the casino.

However, when withdrawals take more than 7 days have you successfully managed to withdraw before ? How long are you waiting now ?

Let me know, please. 

Nej, det er første gang, jeg har foretaget en udbetaling på dette casino.

Thanks for the clarification. We give the casinos 14 days to sort out everything they need to do around the withdrawal and if you don't get the money, you can call us and we'll try to help you out. Did the casino also tell you what is the reason for the longer wait ? Since this is your first withdrawal did you need to verify ? 

These are other important things regarding the withdrawal, so that's why I'm asking.

I will wait for your answer. 

Med hensyn til verifikationen, tror jeg, de beder dig om det i visse tilfælde, fordi der i øjeblikket ikke kan uploades noget, og angående tilbagetrækningen siger de, at de har for mange udbetalinger at tage sig af.