HjemForumCasinoerCazeus Casino – generel debat

Cazeus Casino – generel debat (side 2)

 af Lexy0904
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983 visninger 31 svar |
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1 2

No..never...i ask them to close my account they answered with the feedback and if i am still happy to proceed and i have promtly answer yes close it....amd they have ignored....i remember i contacted the chat to ask them to close it but they said i need to contact support team by email and so i did...it is frustrating that theire answer was that they needed time to investigate if i had any balance in account to be refunded but that shouldnt be over 45 days....my account should be suspended if they was needed to investigate but not letting me play after as normal for another 45 days since my request of closure account

Det er ikke normalt!

Automatisk oversættelse:
Jaro

Han bad ikke om noget

Automatisk oversættelse:
Radka

1 måned!

Automatisk oversættelse:

No..never...i ask them to close my account they answered with the feedback and if i am still happy to proceed and i have promtly answer yes close it....amd they have ignored....i remember i contacted the chat to ask them to close it but they said i need to contact support team by email and so i did...it is frustrating that theire answer was that they needed time to investigate if i had any balance in account to be refunded but that shouldnt be over 45 days....my account should be suspended if they was needed to investigate but not letting me play after as normal for another 45 days since my request of closure account

Even though your frustration is completely understandable, unfortunately, we are unable to do much due to the aforementioned fact that you didn't write anything about you having a gambling issue.

I'm sorry for this time.

1 måned!

Automatisk oversættelse:

May I ask, though, why did you stop responding to your complaint?

This way we are unable to help, unfortunately.

Romi

Hej, jeg er ked af det, fordi jeg har haft familieproblemer, og jeg huskede det ikke

Automatisk oversættelse:
mirandasantossandra5

Sorry for that.

Just know, please, that if needed you can reopen the complaint at any time.

Pay today 🙏

mirandasantossandra5

Have you gotten paid? That is great!

So, how long did it take all together at the end, if I may ask?

9 dage tak

Automatisk oversættelse:
mirandasantossandra5

If you'd like to write your user review about the whole experience, please do so here. 😉

1 2

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