CrownPlay Casino – generel debat (side 17)

Tak! Jeg har indgivet en klage over alle de casinoer, der genåbnede min konto uden tilladelse.

Jeg vil gerne vide, hvor mange andre brugere der har været i samme situation som mig.

Hi there, hope you're doing well. My apologies for the delay; I needed a break for the last couple of days. In any case, I guess you have not been the only one in this situation; however, I hope most operators, who share quite vague principles proven in closed players' complaints, will reconsider their approach to self-exclusion due to gambling addiction.

Det, der gør mig mest vred, er, at det her er luksuscasinoer! Er det muligt, at vi ikke kan gribe ind?

Hello, in my opinion it depends on each casino separately. Some casinos, though complaining, realize that such cases also have a player's safety perspective and are willing to change processes or rules to meet the best solution possible. And some do not...