Dragonia Casino – generel debat (side 7)

Jeg ansøgte den 9. februar... Jeg annullerede den selv efter 14 dage, og nu siden den 16. februar bliver jeg ved med at blive afskrækket med det samme standardsvar.

Den første var den 9. februar for 1000 euro... Jeg aflyste den selv efter 14 dage.

Nu, siden den 16. februar, har jeg modtaget €500 ... de samme undskyldninger bliver ved med at dukke op ... så har jeg to udbetalinger mere, der venter på mig, en på €300 og en på €200.

De 200 euro skulle have været udbetalt i går.

Der er stadig problemer.

Hello, and what exactly has the casino told you, please? Also do not cancel any more withdrawals; it usually only helps the casino prolong the procedure.

I suggest we focus on why this has happened thus far, specifically how the casino explains the problem to you.

De bliver ved med at sige, at der er et stort antal udbetalinger lige nu, hvilket er grunden til, at behandlingen tager så lang tid. De siger altid, at din udbetaling snart kommer, men der sker aldrig noget.

Well, to be honest, that is precisely why most of the withdrawals can be delayed, and it is also the less problematic situation. Just imagine the casino would tell you that you broke some rules and won't pay out.

I understand you assume the casino is just delaying, but it could be the real matter here. Given the circumstances, do not cancel any other withdrawal, please.

For now, try to be patient.

Men ærligt talt, hvor længe skal man være tålmodig?

Well, if you ask this way, the most honest answer is "until the casino is capable of paying." Delay can be unpredictable. From the more practical perspective, though, you may consider the information mentioned in your complaint as a form of answer.

Hmm ok... så håber jeg virkelig, at det giver en gevinst.

I understand it may seem bad at this point; on the other hand, we shall see what comes next, and if the casino fails to resolve that clearly, my colleagues will step in.

Maybe if you try to think about something else for a couple of days, it will feel less intense.

Nå, jeg venter lige lidt og ser om der sker noget.

Hej, godmorgen. Jeg venter også på at blive betalt. Fristen for at modtage min udbetaling er overskredet, men jeg har fået at vide, at de har et stort antal anmodninger. Det samlede beløb er €1000. Jeg holder dig opdateret om, hvornår jeg modtager min betaling.

Hello, you are not the only one, I fear. Did you read the other posts in this thread? Let me know if you find similarities. In my opinion, you have to wait like others. This casino seems to be slow in payouts.

Ja, jeg har læst den. Ja, jeg venter.

I guess the casino needs to resolve this, and, of course, we all hope they will do so as soon as possible. Many players have been in a similar position and I understand it is not convenient.

Please let us know when you receive something new from the casino.

Vi er nødt til at vente

I see, an empathetic response; funds are safe. I would, however, appreciate something more concrete.

Well, let's wait then.

Det er godt at vide, at jeg ikke er den eneste, der har ventet på deres betaling i flere uger. I mit tilfælde er det kun €500, og jeg indsendte min ansøgning den 23. februar. Simpelthen pinligt i disse tider…

Flere e-mails og chatkontakter, altid med den samme besked (du kan være sikker på, at dine penge nok skal ankomme), blah blah blah ... Jeg mener, at dette er svindel, og advarer offentligt mod dette casino!

Hvis status ændrer sig i denne uge, og pengene er på min konto, trækker jeg dette opslag tilbage.

PS Simpelthen pinligt… 😁

Hey, if you've been waiting this long, would you be interested in our help? 

If so, click on this link and open a complaint. 

If you've been waiting several weeks, to be honest, I would leave this post here even if the casino paid you, but I would add that they eventually gave you the money. It's not a bad thing to share your experience so that others can see what to expect.