JEG HAVDE EN FØLELSE, DETTE SKULLE SKE. SE NEDENUNDER. DE SIGER, JEG BRUDE EN REGEL OM AT VÆDDE 60 DOLLAR PÅ ET SPIL KALDET WIZARDS. JEG SATTE IKKE STØRRELSE PÅ DET SPIL ELLER NOGET SPIL, JEG SPILLEDE PÅ DRAKES, FAKTISK AT INDSATSSTØRRELSE IKKE ER TILGÆNGELIG PÅ DET SPIL. DER ER EN 50 DOLLAR INDSATSSTØRRELSE OG EN 75 INDSATSSTØRRELSE MEN IKKE EN 60 $. JEG FORETAGEDE IKKE NEJ INDSATS OVER 25 DOLLAR Så sagde de, at jeg lavede det med bonuskøbet, som giver dig mulighed for at købe en bonus, men når du klikker på den spørger den dig, vil du bruge, $$$ ja eller nej ? Ikke hvor meget vil du satse?
De lyver for mig. Jeg bad om mine spilpaneler, de sender dem ikke til mig.
Hvert spil, hvert spin, du laver, har et billede af spilpanelet og viser, hvad resultatet var. De vil bare ikke betale ud
Se nedenunder
Kære Jay,
Dette vedrører din konto hos os.
I betragtning af, at du havde anmodet om to udbetalinger for i alt $4.466,00 (eksklusive $80,00 i gebyrer), vil vi gerne fortælle dig, at vi har gennemført vores standardkontogennemgang, før vi behandlede disse, og det viste sig, at du desværre har brudt en bestemt regel fra vores side. når det kommer til at satse med bonusmidler. Nemlig, når du samler rollover-point for at opfylde det respektive indsatskrav, må du ikke lave spilleautomater for mere end $25,00 hver, da dette er forbudt. Det inkluderer alle funktioner i spillet, der øger din spinværdi. Det fører til, at alle rollover-point og eventuelle penge, du måtte have vundet under eller efter den hændelse, bliver annulleret.
Da der er mange sådanne spins lavet af dig selv – i første omgang et til $60,00 på Wizards Jackpot-spillet – under spil mod 'Sunday Funday 200% Cash (VIP)'-bonussen, som du har accepteret den 5. november, har vi nu annulleret din udbetaling anmodning og bragte din kontostatus til det punkt, præcis før du lavede det spin.
I øjeblikket har du $720,93 til rådighed på din saldo, og du har samlet i alt 502,69 rollover-point, hvilket betyder, at du skal optjene 14.497,31 point mere for at opfylde kravet. Når du har gjort det, vil du være i stand til at indgive en ny udbetalingsanmodning, så længe du ikke accepterer en anden bonus i mellemtiden.
Hvis du har spørgsmål, er du velkommen til at kontakte os til enhver tid.
Med venlig hilsen,
Richard
DrakeCasino kundeservice
drakecasino
Gratis: 1-800-613-8090
E-mail: support@drakecasino.eu
I HAD A FEELING THIS WAS GOING TO HAPPEN. SEE BELOW. THEY ARE SAYING I BROKE A RULE OF BETTING 60 DOLLARS ON A GAME CALLED WIZARDS. I DID NOT BET SIZE ON THAT GAME OR ANY GAME I PLAYED AT DRAKES, IN FACT THAT BET SIZE IS NOT AVAILABLE ON THAT GAME. THERE IS A 50 DOLLAR BET SIZE AND A 75 BET SIZE BUT NOT A $60. I DID NOT MAKE NAY BETS OVER 25 DOLLARS Then they said I made it with the bonus buying, which allows you to buy a bonus, but when you click on that it asks you, do you want to spend, $$$ yes or no? Not how much do you want to bet?
They are lying to me. I asked for my game panels they are not sending them to me.
Every game every spin you make has a picture of the game panel and shows what the outcome was. They just don't want to pay out
See below
Dear Jay,
This is regarding your account with us.
Considering you had requested two withdrawals for a total of $4,466.00 (excluding $80.00 in fees), we would like to let you know that we have conducted our standard account review before processing these and it turned out that unfortunately you have broken a certain rule of ours when it comes to wagering with bonus funds. Namely, whenever you are collecting rollover points towards fulfilling the respective wagering requirement, you shall not do slot spins for more than $25.00 each as this is forbidden. That includes any in-game features that increase your spin value. It leads to all rollover points and any money you might have gained during or after that occurrence getting voided.
Since there are many such spins made by yourself – initially one for $60.00 on the Wizards Jackpot game – during play towards the ‘Sunday Funday 200% Cash (VIP)’ bonus that you’ve accepted on November 5th, we have now cancelled your withdrawal request and brought your account standing to the point exactly before you made that spin.
At this moment you have $720.93 available in your balance and you’ve collected a total of 502.69 rollover points, meaning you need to accrue 14,497.31 more points to fulfill the requirement. Once you’ve done so, you will be able to place a new withdrawal request as long you don't accept another bonus in the meantime.
If you have any questions, feel free to contact us at any time.
Kind regards,
Richard
DrakeCasino Customer Service
drakecasino
Toll free: 1-800-613-8090
Email: support@drakecasino.eu
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Jaro 1 år siden
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