Frumzi Casino – generel debat (side 13)

Hej, jeg har et problem med at hæve penge på Frumzi, jeg foretog en hævning den 9. marts, og jeg har stadig ikke modtaget noget, plus jeg ønskede at sætte andre hævninger i kø, og jeg er forhindret i at gøre det. Hvad kan jeg gøre? Tak

FERRAZZANO95

JEG STÅR OVER DET SAMME PROBLEM. JEG KAN FORTÆLLE DIG, AT DER KRÆVER TÅLDOMMELIGHED OG UDHOLDENHED JEG TALER MED CASINO -GURU -TEAMET.

Have you at least received any message regarding the withdrawal? Is it still being pending or something?

And what about the verification, is it needed?

In order to try and help you, we need some more details, you know.

Jeg sendte en mail til Frumzi, og skrev også live chatten og fik at vide, at den ville blive behandlet om 3-5 dage.

Det er i øjeblikket stadig under verifikation.

Med hensyn til profilen står der, at der ikke er behov for verifikation.

So no explanation about the delay whatsoever. Right?

Maybe try to contact them by email regarding your withdrawal and let us know. If nothing happens, and you don't get any explanation, our complaint team will surely look into it.

Der er gået 16 dage fra i dag, jeg har også sendt en mail om det, men jeg får undvigende svar, det er den tredje påmindelsesmail jeg har sendt...

In this case it is good that you managed to file a complaint here. Our team has already started to investigate; we just need some more information from you.

Please update the thread whenever possible, and then we can move forward with your case.

I applied for withdrawal 185 euros hopefully they come through as I read disturbing stuff on here.

When did you request it, please?

Hopefully, it really will all go okay.

Its been 4 business days now that have passed hopefully tomorrow they proceed with payment. However, payment will be late as they mention they strive to pay within 3 business days and I applied on Sunday for withdrawal. Its not even a lot of money.

One would assume that proceeding with a lower sum won't be too complicated, right? Well, time is crucial for every withdrawal, so let's see when the amount reaches your account. Hope to see that soon.

I doubt that the support told you more about the time frame; is that so?

Resolved!

Great, so you've got your money now, yes? 

What payment method did you use here? Do you think you will play here or not?🙂

Min ven og jeg har det samme problem, de er kommet for sent med at betale pengene... hvordan fik I fat i dem?

Godmorgen,

Jeg hævede 500 euro i går aftes.

Når jeg læser dine anmeldelser, er jeg lidt bange... lad os håbe på det bedste.

Fik du endelig løn, makker?

Well, according to what I've read from other players in other threads, the casino has a delay with the payout. Sometimes it can take around 14 days and that's exactly how long we give casinos to pay players. 

If not then I would recommend filing a complaint. 

How long are you waiting? Was it necessary to verify? 

As for whether the player was paid, he wrote that it was resolved so obviously yes. But what is needed is to be patient in this case.

Må jeg vide, om du har modtaget betalingen? Jeg skriver til dig, fordi jeg ser, at du også skriver fra Italien, så måske er betalingerne i Italien anderledes. Jeg afventer dit svar. Tak på forhånd.

Hej, ja det tog lidt tid, men jeg fik endelig hævet alt i flere udbetalinger på 500 kr.

Hej, jeg har 10.000 € at hæve. Jeg vil gerne vide, om du tror, ​​jeg kan hæve det hele. Jeg er bange for, at jeg mister pengene.