Gama Casino – generel debat (side 7)

Hi, you can read how players had it in this thread, or check the complaints or user reviews.

Also, congratulations on your win and I'd be happy if you'd let me know how your withdrawal goes.

If something gets complicated, we will try to help.🙂

Jeg brugte en kampagnekode ved registrering, spillede satsningen x6, satte gevinsten til udbetaling. De aflyste det. Jeg skrev til support, de fortalte mig at lave et minimumsindskud, hvorefter pengene ville være tilgængelige for udbetaling. Jeg foretog en indbetaling, satte den til udbetaling. De aflyste det igen! Jeg prøvede flere gange - alle var uden succes. Venligst ordne det.

Hey, I'm sorry you have this kind of problem.

Shouldn't be like that when casino tell you to deposit and then you can withdraw without hassle and after deposit it is not possible.

Did they tell you why is that? Do they have some reason for not paying you your money?

Try to answer me and we will see if we can help you somehow. 🙂

Supporttjenesten henviser til, at økonomiafdelingen har anmodet om bekræftelse af mine oplysninger og beder om at indbetale 1800 UAH, hvorefter alt vil blive bekræftet, og pengene kan trækkes. Du skal foretage en indbetaling i én betaling. Jeg forstår det ikke, er det ikke klart fra den første indbetaling, at dette er mine oplysninger? Jeg tog ingen bonusser, der var kun en kampagnekode ved registrering, men jeg spillede det hele af. Hele problemet er, at finansafdelingen beder om en ekstra indbetaling. Noget lugter af en slags nonsens

Hmm, it's kind of strange that they ask you for another deposit, but since we have a casino as fair and it has a pretty high safety index, if that's the only thing they ask for, I would probably do it.

If some unpleasant situation arises, then we would try to help you. But I would have thought they would have asked for some documents from you to verify what they need. A verification deposit is fine, but once you've made a deposit, I would also think, as you do, that they should basically be able to see that clearly. 

Anyway, I'd probably try to follow their instructions and then we'll see.

Mest sandsynligt er spilleren kommet til et falsk websted. Desværre er dette overalt nu.

Her er deres hjemmeside https://gama2220.com

tag et kig og fortæl mig venligst, er dette et officielt casino eller en falsk. Det er risikabelt bare at foretage en anden indbetaling, og hvis du sender dokumenterne, ville der ikke være nogen problemer med dette, men de siger, at der ikke er behov for en bekræftelse, kun en indbetaling)

God eftermiddag, jeg har brug for hjælp.

Jeg registrerede mig hos GAMMA casino, vandt og nu kan jeg ikke hæve mine penge.

De beder mig konstant om at foretage betalinger. Først 2 gange, 1800 Hryvnias, så 5400 procent, så igen 9000 procent, og nu kræver de 12000 tusind Hryvnias, så jeg kan hæve midlerne.

Der er skærmbilleder af korrespondance med support.

Hvis det er nødvendigt, kan jeg sende det.

Jeg er ikke engang interesseret i gevinster, jeg vil have mine penge tilbage. Hvorfor er der et kasino, hvor du ikke kan hæve penge?

Hjælp.

I have written to our team to look into it and I can't answer with any precision yet but when I know 100% I will let you know. So far they tried to register in a legit casino and then log in on those domains and it was not possible, which is definitely suspicious. 

Also the deposits that the casino asks for, most of the time they don't need 2 or 3, so I wouldn't put anything in the casino yet and wait to see what we find out. Like another player said, it's possible that these are fake sites that have nothing to do with a normal casino, so beware.

Hi, the message I wrote before this one is basically also valid for you. When I find out more I will let you know.

Mange tak, jeg venter på dit svar.

Just curious, did you guys end up finding more about this ordeal?

Oh yes, we have an update.

These casinos doesn't belong to Gama and they have nothing in common. They said they will take care somehow with it and do not advise players to play there. 🙂

I guess it is helpful for you all.

Have a great day!

Dette Gama Casino bør sagsøges med alt i sin magt... 15k aldrig udbetalt... altid tekniske problemer... selvfølgelig er alt væk nu... Jeg ville lukke min konto med det samme via support... intet svar... hvor er den regulerende myndighed her? Og hvor er min spillerbeskyttelse? Disse svindlere er utrolige...

Yeah, in their case the counterfeit scam sites might actually be more reliable. 😀

And what was behind the fact that they didn't want to close your account? Did you end up losing your money or what was it? They have a license, so did you complain there?