4 år siden
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Hello, what happened to you? There is no previous post so it is not clear with who you agree here. 🙂
Are they open cause I forgot my password when and to get password recovery got a new password now it’s asking me for a security key which I don’t know how to get one they say to get one through the other app authenticator apt but I can’t because I don’t have the I don’t have the box with the numbers in it
Er de åbne, fordi jeg har glemt min adgangskode, hvornår og for at få adgangskodegendannelse fik jeg en ny adgangskode nu, den beder mig om en sikkerhedsnøgle, som jeg ikke ved, hvordan man får en, siger de for at få en gennem den anden app-autentificering, men jeg kan 't fordi jeg ikke har den. Jeg har ikke æsken med tallene i
Are they open cause I forgot my password when and to get password recovery got a new password now it’s asking me for a security key which I don’t know how to get one they say to get one through the other app authenticator apt but I can’t because I don’t have the I don’t have the box with the numbers in it
That's not good,
it seems that somehow the password recovery activated the "two-step" login verification. Are you sure that you have not used this kind of login feature before? Sadly, as far as I know, in order to get the initial code used to sync your casino account with the authenticator app, you need to access your casino profile first to find this unique code. Otherwise, you can't set up the app.
I suggest you browse your mailbox for any email associated with the casino and look for this code. Honestly, I would be surprised if you find it.
I tried to find you some support contact, but I was not so lucky.
I also tried to find its profile on social media but was not successful either.
Since this casino is unlicensed, there is no other way to turn besides submitting a complaint via our resolution center.
Feel free to do so, just click this link:
https://casino.guru/complaints/create
I hope we can help you somehow.
I'm sorry but I still think that the complaint is the only grasp of action.
What do you think about it?
Hello,
It's good you decided to submit your complaint. I can also see that winnings came through. Good!
As you can see, it takes almost a week to cash out, sometimes.
How did you manage to solve the issue with your authenticator? I'd like to know, please 🙂
Ah, I see.
So the point is to be patient and wait. 🙂
It seems kind of annoying to me, I would probably try a different casino, probably some licensed one with a better reputation 😉.
How about you?
Well, I can see that you went silent, so the complaint was closed.
The complaints require close cooperation, if you think you still need help and have time to do so, consider asking the complaint to be reopened.
Contact Kristina: kristina.s@casino.guru
Well, the current casino rating seems far too low for staying optimistic, however, my offer is still valid.
Have you noticed?
"The complaints require close cooperation, if you think you still need help and have time to do so, consider asking the complaint to be reopened.
Contact Kristina: kristina.s@casino.guru"
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.