May I ask when exactly the casino has blocked your account and when was the last time you were in contact with them?
Your submitted complaint is under review by our team, and it will be dealt with hopefully soon. Please stay patient and come forward with any relevant information.
Dreadful casino.
Blocked my account as I made a complaint on casinoguru. See their email below.
The positive thing is that you have received your money, right?
Do you know what could lead to this decision?
Udover at der faktisk ikke er noget online casino, hvor du rigtig kan vinde, så burde Hitnspinn være en af de sidste til at prøve. Jeg efterlod mere end 4000 euro i dette casino og udbetalte ikke en cent. Hvis du kan lide designet af Hitnspinn, anbefaler jeg Verde Casino. Det er præcis det samme, bare en smule bedre (hyppigere gratis bonusser) og alt, der er orange hos Hitnspinn, er grønt hos Verde. Bortset fra det er det fuldstændig det samme bortset fra farven og de gratis bonusser!
Generelt vil jeg generelt fraråde at spille. Du kan ikke vinde, det er ikke muligt. Den eneste chance du har for at vinde er, hvis du har lige under en million til din rådighed, og du bliver ved med at indbetale 500 eller 1000 med disse penge og altid spiller for minimum 50 euro pr. spin. På et tidspunkt vil det ramme jackpotten, og hvis du er heldig, har du forvandlet en million til en million 500k. Der er ingen anden vej, mine kære. Det er ligesom i det virkelige liv. Hvis du har en utrolig del penge, tjener du flere penge, og hvis du ikke har, gør du ikke!
Jeg har spillet så meget online casino i mit liv, at jeg kunne have købt mig noget rigtig godt for pengene eller investeret dem i krypto eller aktier. Jeg har altid troet, at jeg ville vinde på et tidspunkt, men det har jeg ikke, og det vil jeg heller ikke om 50 år, fordi det simpelthen er UMUELIGT. De har et system, og det vinder ALTID! Medmindre du streamer det og er kendt som Knossi, for eksempel. Så øger de din chance for at vinde med 50 gange, fordi du lokker et ekstremt stort antal tabere til dem, hvis tegnebøger de kan tømme hver måned!
Alt i denne verden fungerer efter et system (tag det fra idioterne, foder det til de rige som en procentdel og lad dem arbejde for dig ubevidst)! Og sæt dig med dine æg ved havet og lad dem lokke dig ind.....!!
Hello,
I'd like to ask just one thing, if you don't mind. We are still trying to figure out how to process the streaming phenomenon here, may I know how do you know "they increase your chance of winning by 50 times"? I mean, can you support that with any kind of evidence? As far as I can tell, usually dishonest streamers simply don't play using their real money and are more or less funded by third parties. Connections to casinos have been tracked in the past.
Well, if you have anything specific, use the "update us" feature, please.
I'm quite convinced people somehow know casino's always wins; the real issue is finding the will to accept that.
One way or another, thank you for your willingness to protect players.
Jeg har stadig skrevet for at støtte flere gange, at jeg desværre kun kan indbetale med krypto, de har ikke taget hånd om det i flere måneder
Do I understand correctly that there is no other option shown in your account?
Have you tried to send them an email regarding this, or have you just contacted the live chat?
They should look at it, for sure.
Ja, jeg har endda brugt live chat flere gange, men vi tager os altid af det, intet er sket til dato
Hello!
I understand the casino should show some effort in addressing your concern; on the other hand, I did not fully understand your messages, so it is challenging to come up with suggestions.
Just to be completely sure: the issue is about your unability to deposit into the casino - not about withdrawing the money out of it.
I hope you don't mind me asking, but I could use more clarity. Thank you.
Hold venligst hænderne væk. For det er bare et fupnummer. Jeg vandt penge. Og de udbetalte mig ikke, fordi jeg åbnede en anden konto for et år siden.
Hi, multiple accounts is often considered a violation of casino rules.
However, did you use the old account or did you not remember that you already have an account there? Did you enter all the same details in the new one and did you manage to register or what is required to open an account?
Det er ikke sandt, lad os tale om gammel konto blev lukket for et år siden, det er sandheden, men som sagt fungerer kasinoet ikke, når du udbetaler, uanset om du har bekræftet min konto alt eller ej
Okay, and for what reason was your previous account closed?
Jeg vil bare sige, at jeg vandt penge 2600 euro og det på grund af let fidus
Den gamle konto blev lukket for et år siden, jeg selv lukkede
Yp
Jeg vil bare sige, at jeg vandt penge 2600 euro og det på grund af let fidus
Den gamle konto blev lukket for et år siden, jeg selv lukkede
Hi there!
I honestly do not understand what you just described, but I would guess multiple accounts were involved. In any case, could you kindly explain the matter in more details, please?
What seemed to be the scam, and how did the closed account relate to the money that ended up voided, please?
Simpelthen svindel du forstår præcis, jeg behøver ikke at forklare hvad
Skal jeg skrive mere venligst mindre væk
Well, I'd say that if you aim to accuse anyone of acting fradulently, you should also describe the fraud. Without that, it is just meaningless complaining and brings no chance for understanding your viewpoint. Being active on the forum is mainly about communication; don't you agree, please? As a result, such an opinion may even be considered meaningless complaining.
Additionally, if you care to explain, you may eventually help others far better, and that's worth it!
Have you created more than one account, for instance? What went wrong?
Skal jeg sige 100 gange, at jeg aldrig har haft en anden konto, der blev lukket for et år siden og hvorfor med en ny konto. Hjemmesiden godkender, men som sagt, det er kun fra zocka jeg ikke
Well, the translation is a bit tricky. So I will skip that. Just a general question, if you don't mind: Why have you never tried to submit a complaint to prove the casino wrong? This step is always very important because if the casino acted wrongly, there would be consequences.
It is always sad to see a person only complaining on the forum, without the will to prove the words. But as I said, I did not fully understand your response, so perhaps there were some obstacles to complaining officially after all.
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