1 år siden


Jeg har allerede været til politiet, og de sagde, at vi ikke kan gøre noget, fordi de ikke er de første og ikke de sidste, der bare på grund af mindre væk
SvarCiter0
Jeg har allerede været til politiet, og de sagde, at vi ikke kan gøre noget, fordi de ikke er de første og ikke de sidste, der bare på grund af mindre væk
Yes, it's hard for the police to do anything about it. What would you expect them to do? That's why a complaint has been suggested to you, even with us for example, because we would try to contact the casino to get things sorted out. It doesn't always have to be the case that it gets done, but you don't give anything for it except your time. So if you're interested, by all means go for it.
Judging that the casino has a high safety index, it often cooperates with us in complaints when we contact it. So if you didn't do anything wrong, then there would be a chance that the whole case would be solved. If, on the other hand, the casino proves that you were at fault, then the complaint would be closed. Either way, you don't have to pay for it and it's possible that it will be resolved. So if the casino's complaint to you is not enough, then you can do nothing.🙂
I already told you that we would contact them, and I explained to you how it would work, if you are not interested it is your decision.
I was just trying to help you.
Hey.
I went through your complaint now, and I can see that the casino has already replied in the thread. I believe that the best thing you can do now is to let our team investigate well the whole matter and get the resolution of it soon. They will get in touch with the casino and find out why they want to do as implemented in your complaint.
What do you say?
Also, to answer your question above, it is best whenever you'd like to find out more about the casino to go through the discussions or even user reviews about the casino. The good sources of information are complaints as well.
Hello there.
I am really sorry you experienced some issues at this casino, but unfortunately I am not able to understand the whole point of your post.
Could you please explain exactly what has happened?
You played with the bonus. Did you meet all the rules required for this bonus?
Have you started the verification process? Did they accept your documents?
These are just some questions where answering them could describe the whole situation more, so we can understand it better.
We'll wait for your reply here, and hopefully together we'll be able to find the solution.
Goddag, jeg vil gerne efterlade en klage over Hits spin casinoet i tilfælde af, at de har forbudt min konto, fordi de siger, at der var en grov fejl, eller da de forklarer mig der, at de siger, at jeg har indtastet mit for- og efternavn forkert, jeg havde 1700 € på min saldo, hvortil de svarer mig, vi vil ikke returnere pengene, vi kan ophæve blokeringen af din konto og lade 100 zlotys give tilbage for at løse denne situation kontonavn
Goddag, hjælp mig med at finde ud af Hits Spin-kasinoet, fordi de blokerede min konto, det samlede beløb var 1700 €, som jeg blev blokeret for, hvad der stod på engelsk, Navn og kaldenavn, jeg skrev som Alexey og Alexey, jeg var nødt til at skrive Alexey og efternavnet, det er derfor, de blokerede min konto, de sagde, at hele dette er en grov overtrædelse af din konto, vi vil kun fjerne blokeringen fra din personlige konto, i tilfælde af at din konto vil blive afskrevet 100 zloty tilbage, jeg beder dig om at finde ud af det
Hey, I already wrote you back here in this thread so let's keep the conversation there please.
Thank you.
I already wrote you back in the thread where you shared your screenshots, so please keep the casino conversation going there.
According to the review, I see that HitNSpin Casino is listed with Owner: TwiceDice B.V., and that it does not offer sports betting.
However, when visiting the casino through the URL https://hitnspin207.com/en, I found that the operator is listed as ICS MANPOWER SOLUTIONS Ltd., a company registered in the Republic of Cyprus. Additionally, I noticed that sports betting is available on the site. I’m attaching a screenshot for reference.

I am certain that we are not dealing with two different casinos — HitNSpin and hitnspin207 appear to be the same.
So why is there such a discrepancy between the listed operator company and the availability (or lack thereof) of sports betting?
Can the CasinoGuru team clarify this discrepancy, or provide any insight into what might be going on?
Hey.
Please know that we don't include sports in our casino reviews, as we don't have any department dealing with sports betting.
It doesn't necessarily mean, though, that there are not sports included in this or any other casino in our database.
Are you more interested in sports than the casino games?
Hi Romi,
Thank you for the reply.
I’m fully aware that CasinoGuru doesn’t focus on sports betting and doesn’t have a dedicated team for it. However, I noticed that your casino reviews still include a specific field indicating whether sports betting is available or not on a given site.
In this case, my intention wasn’t only to point out the availability of sports, but more importantly – to highlight the discrepancies between the URL (https://hitnspin207.com/en) and the operator company listed there, compared to the information in your review. I believe this could be worth a closer look, as it may affect the accuracy of the review itself.
Thanks again for your time and consideration!
Thank you so much for all this information.
If there is anything you would like from our data team to be checked, changed, or updated, please use this feature we have on the bottom of every casino review:

We always appreciate any cooperation from our users.
Hej, jeg spillede 20 på hitnspin, med 20 euro kom jeg til 900, jeg besluttede at hæve gevinsterne, de beder mig om dokumenter, jeg sender dem alle dokumenter verificeret identitetskortregning for adressekort, slutningen en selfie med dokumentet, her begynder historien, i en uge uploader jeg også 10 selfies med dokumenter, det er ikke klart nok i dag, det er ikke accepteret, 10 svar, konto ikke bekræftet, fordi billedet ikke er tydeligt nok, jeg har ikke rørt 900 euro, jeg er der stadig, fordi de ikke bekræfter min konto med denne undskyldning, jeg tog en selfie og sendte også e-mails, intet
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Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.