Jeg ramte jackpotten (side 3)

Siden den 2. har de nægtet at afsløre detaljerne omkring hævningen af ​​de 25.000 euro fra tidligere transaktioner, og det er tydeligt, at de ikke har noget bevis for, at tallene er korrekte.

I hear you, but I frankly have not much to add. Of course, it makes sense that you have your opinion on this. For the rest of us, I'd wait and see what the casino adds to the complaint.

I can understand why this has been so frustrating, especially with that amount of money involved. What bothers me most is that you still haven't received a clear explanation or the transaction records you've been asking for. Whether the bonus limit was applied correctly or not, the casino should at least be transparent about its decision. I hope the complaint helps you get some proper answers. And honestly, don't let this situation take too much of a toll on your health. That's more important than any jackpot.

Tak for dine kommentarer. Det er stadig ikke klart, om de skjuler noget.

https://supabet-8848.com/pt/—Kan nogen forklare mig, hvorfor tallet 8848 vises, når jeg logger ind?

Supabet-manageren siger, at alt er normalt, og at alt er inden for reglerne, men jeg har stadig ventet på transaktionshistorikken og hævningen af ​​25.000 euro siden den 2. Jeg vil gerne se ham i mine sko for at se, om han ville sige det samme.

Hey, that’s okay. I think different countries are being shown different numbers in the URL. It looks like a way to direct players from specific countries or markets to the appropriate landing pages. So I wouldn’t worry about the number alone. I’m seeing a different one too.

I think that’s a fair comment. There are always two sides to the coin. Everything may be in line with the rules and perfectly in order from the casino’s perspective, but players who’ve been waiting quite some time for a payout will understandably see things very differently.

Tag det ikke forkert, men jeg tror ikke, at Supabet tager det alvorligt, og de er ligeglade med, om du mægler i sagen. Undskyld, men sådan har jeg det.

I think I understand where those feelings come from. And I agree that some operators choose not to engage with players’ complaints because they stand by their decision and aren’t interested in anyone else questioning it.

I can openly say that one of the biggest challenges in the complaint process is that our mediators need the casino to cooperate. So no offence taken. I understand what you mean, and yes, that’s a possibility.