Librabet Casino – generel debat (side 7)

Hello. I did request a withdraw but but it is still within the 3 business day deadline they claim in their t&c. I'm just curious of how long it did take. Because if what other players are saying is true I think it will take a while for me to withdraw my winnings, if they pay ofc

Sometimes I wouldn't get so fixated on Terms because I think occasionally there are things that happen that hold up the whole withdrawal. But if there are any problems and you didn't get your money, we'll be here and try to help if we can. 

So I'd like you to keep us posted on whether you have anything new or not.

Problemet her er, at min online chat har været deaktiveret i over to uger. Jeg har angiveligt en account manager, der ikke svarer, ligesom ingen svarer på mails. Jeg har aldrig tjent nogen penge, intet overhovedet. Jeg har nået niveau 4 og ville være berettiget til cashback, men jeg kan ikke gøre krav på det, fordi jeg ikke har mulighed for at kontakte dem. Er der andre der har dette problem?

Dette kan kun være en stor fidus

That's just rude. I mean, even if the casino staff has for some reason decided to disclose all channels, I would expect an explanation or honestly event he account closure would make more sense to me.

Did you try to get in touch via social media? I imagine it won't help much...

Have you ever been told all bonuses have been restricted? What you described sounds almost like another sort of "administrative decision."

Their chat works without any problems here

Det er meget mærkeligt. Hvad kan jeg gøre?

Jeg har allerede anmodet om, at kontoen lukkes via e-mail, og jeg har ikke fået noget svar. Er det muligt, at jeg er blevet blokeret fra at få adgang til supportkanaler?

Jeg forstår ikke hvad der foregår, faktum er, at efter en sejr holdt de op med at betale, automaterne holdt op med at åbne bonusser og online chatten forsvandt.

Sounds like it. Sometimes the chat disappears after a player complains about RTP and so-called non-paying games or anything in the similar field. However, ignoring a payout request or account closing request is much worse, of course.

If I may, what was the last thing you talked about with the support or chat?

Netop anmodningen om at lukke kontoen. Chatten blev ved med at afbryde forbindelsen, indtil den simpelthen holdt op med at fungere

Må jeg spørge, om du var i stand til at foretage udbetalinger? Hvis ja, hvor lang tid tog det?

Ja, det gjorde jeg, men det tog omkring 15 dage

Obviously such situations lack any logic. No matter what happened, an explanation is a must, at least for me.

If you aim to close the account at Lirabet anyway, maybe submitting a complaint against them will work out.

Considering everything, I can think of no other option because, for some reason, nobody at the casino wants to speak with you.

Er Librabet pålidelige? Er der nogen der ved det?

Hvilket casino taler du om?

I think the best thing to do is to see what players are doing in this thread or user reviews and complaints. That should give you a pretty good idea of what the casino is like. Even now, players here are addressing their situations, so you can learn a lot from them as well. 

So you'll have to decide where you're going to play and whether it's worth it.

The main problem is probably the time they take to process a withdraw, from what I've been reading is way more than the 3 business days they claim, but I want to believe that they will eventually fix whatever is going on. and the daily limit is low. I'm in my 5th day waiting. Some people are also claiming that the support is ignoring them, but I didn't have that problem with support. I think if you keep cordial and respectful they won't ignore you.

JEG HAR VENTET SIDEN 23. FEBRUAR.

SIDSTE GANG JEG HAR HAVET PENGE TAGE DET EN MÅNED AT BETALE MIG.

OG DE GIVER DIG KUN FALSKE HÅB FRA CHATEN

Hi there. Did you went through verification?

You don't mean that you would have filed a complaint when it has been going on for quite a while? I think the month you waited before is enough to withdraw and I probably wouldn't want to wait anyway, although you probably can't do anything about it. Did you play with the bonus or not? Have you been in contact with the casino and have they told you anything about the wait?🤔

Jeg vil bare have mine penge ud.

Jeg har ikke spillet nogen bonusser eller lignende.

Jeg har fremsat flere klager til men de svarer ikke....