Jeg har lige tjekket, den er stadig ny.
I mellemtiden tilføjede de yderligere 10 euro bonus på konto, jeg ikke bad om. Det er anden gang, siden jeg anmodede om en tilbagetrækning. De kan tilføje to gange en bonus, men kan ikke foretage udbetalingen lol.
Det lykkedes mig endda at fange manageren Mickael på chatten i går, men han virkede fjern og vidste heller ikke, hvornår jeg skulle få løn. Han fortalte mig i denne uge, måske i morgen, så i dag, men intet, bare ord. De kan ikke engang svare på grundlæggende casinospørgsmål.
Jeg fortalte ham, at det var 8 dage nu, mere end en uge, og at det ikke er normalt at vente 8 dage på en hævning på 401 euro, det er tydeligt skrevet inden for 72 timer i deres vilkår og betingelser. Men jeg fik ikke noget klart svar.
Jeg tror, at når jeg først får denne udbetaling, vil jeg ikke spille på dette casino længere, udbetalingerne tager evigt, og det er meget irriterende og frustrerende.
I just checked, it is still on new.
Meanwhile they added another 10 euros bonus on account I did not ask for. It's the second time since I requested a withdrawal. They can add twice a bonus but cannot make the withdrawal lol.
I even managed to catch the manager Mickael on the chat yesterday but he seemed distant and didn't know either when I was going to be paid. He told me this week, maybe tomorrow, so today but nothing, just words. They cannot even answer basic casino questions.
I told him it was 8 days now, more than a week and that it is not normal to wait 8 days for a 401 euros withdrawal, it is clearly written within 72 hours in their terms and conditions. But I didn't get any clear answer.
I think that once I get this withdrawal I'll not play on this casino anymore, the payouts are taking forever and it's very annoying and frustrating.
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